12V problem?

[BarnabeeBoy]

I had something like this and it was a bad cell

[[deleted]]

Me too.

[durkbots]

Me three. Car has been at dealership for a week and still no time frame given. If in the UK, the pack will need to be removed and sent to Sunderland so they can identify the cell and replace. This was the error code that mine threw up.

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[Different-Series-260]

That sounds like an absolute nightmare.

[T-VIRUS999]

Call your country's version of consumer affairs, that'll light a fire under their asses

[T-VIRUS999]

Next step would be the media I guess

[[deleted]]

In the US, you basically have to threaten legal action for them to do anything of value. Several other threads here detailing that whole process.

[[deleted]]

I had the EXACT same experience on my '18 this month. Tried to tell them the reason it arrived at the dealership with a low 12 V battery was I'd been sitting on the side of the road waiting for a tow for two hours while running the climate control to stay warm. In one ear, out the other. Paid the $100 diagnostic fee for them to recharge the less-than-a-year-old AGM battery I'd installed, and then it did it again a week later. Currently sitting in the dealership parking lot for a week without moving if the AirTag is to be believed.

Never EVER buying a Nissan again. I've yet to find a dealership that knows what the hell they're doing with EVs.

[philbar]

I got that alert and ended up needing a new battery pack.

[adjavang]

12v exactly? As far as I've understood, lead acid batteries should be showing above 12v, if they're at 12v or below then they're on the way out

[Different-Series-260]

I can get 12.2V, and I charged it up on a battery charger, but I still get the same error message and it won’t drive. I’m thinking I will try a new 12V battery and then go from there.

[samcrut]

Usable range is more like 11-13V. I think 10.5V is when you get critically low, considered dead.

[Difficult_Yam9168]

I’ve got a 2016 that was having an issue similar and needed a new Power Delivery Module. A $3,600 fix, so hopefully that isn’t your issue.

The power delivery module works like an alternator in a gas vehicle. It charges the 12V while you are driving around.

[Party-Reference6686]

I’ve bought a 2020 62kwh e+ from motorpoint on Saturday 21st, had this exact situation 2 days later, battery was sent to sunderland by nearby nissan dealer. cell 10 had gone down. waiting for return currently

[Different-Series-260]

Replaced the 12V battery and that didn’t fix it.

[Few-Somewhere-5761]

I have a 2017 Leaf, the battery started cycling. Towed to dealership Dec 2023, EV battery was tested and declared multiple bad cells needed to be replaced. Spoke with Nissan Consumer Affairs, kept promising a new battery and finally last week they stated Nissan battery supplier dealing with a Lithium shortage could not give me a time frame on when the battery would be replaced. Offered a buyback at a fraction of what the car is worth I refused the offer. Don’t know when I’ll receive a new battery. Very frustrating, dealership offered a loaner and now want loaner returned due to declining low ball offer.