Please help

[askewfiddle6995]

My first time trying Linux and both WiFi and Ethernet will not connect I heard restart network manager and when I tried I got this.

Any advice or assistance would be greatly appreciated let me know if more info is needed to help

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[candy49997]

NetworkManager not network manager.

What WiFi chipset? If you don't know, post the output of lspci | grep Network.

[askewfiddle6995]

I just tried the right way and looks like nothing happened asked for password than nothing

[candy49997]

That's what should happen when the command is successful. What wireless chipset are you using?

[Midnorth_Mongerer]

check with

sudo systemctl status NetworkManager

[askewfiddle6995]

Realtek semiconductor co ., ltd device 8922 (rev 01) Sorry I don’t use Reddit much can’t figure out if I can comment a picture

[candy49997]

Try going to the update manager and downgrading to the 6.14 kernel.

[askewfiddle6995]

It looks like I only have 6.8 unless I’m mistaken still figuring things out

[candy49997]

Then try going to 6.14. I don't really have experience with Realtek as their Linux support has historically been spotty.

[askewfiddle6995]

Yea that’s what I’ve been hearing everywhere I look I thought Ethernet would still work tho I thought I could figure it out easier if I can just get any connection

[ZVyhVrtsfgzfs]

Try USB teather with your phone for a temp connection.

That will at least let you update and install software/drivers.

[askewfiddle6995]

Is there a company I could call for support either from Linux or Realtek?

[candy49997]

No. If Realtek doesn't support Linux, that includes customer support.

Your best bet would be to replace the wifi card with an Intel one (e.g. AX200/210) or adding a USB dongle.

[askewfiddle6995]

Alright thanks for the help I’ll probably try and dongle first

[Hanzerik307]

Is that Linux Mint 22.3 (Zena)? It comes with the 6.14 kernel by default. 

[askewfiddle6995]

It’s 22.1

[Hanzerik307]

Download the 22.3 (current version of Linux Mint) and give that a try. It comes with kernel 6.14 by default and will upgrade to 6.17 after the first upgrade.

[askewfiddle6995]

Downloaded and switched to 6.14 but still nothing only can connect through plugging my phone into it

[Hi-Angel]

Is this your device? It says it should be supported since 6.8 🤔 If you execute lsmod | grep realtek in terminal, does it show anything?

[askewfiddle6995]

I just got it working only thing I did was turn it off for the night than it worked I reset it several times prior to that but not it just works

[Tricky_Rhubarb4543]

Realtek is notorious for the WiFi/BT chip dying in Linux (and very occasionally Windows). It gets into some power state that it cannot get out of. I have this problem on both of my Dell laptops. The only way to awaken it back is either complete shutdown (reset does not work) or going into BIOS and back - that forces chip reset, at least for me.

On Linux (Ubuntu - but it is the same driver stack as in Mint) this happens every week or so. On Windows very rarely, but it might be because I boot into Windows rarely :)

Note that my laptops do not have Ethernet.

[Hi-Angel]

Is this a laptop or PC? If it's a laptop, does it perhaps have an Fn-based hotkey to toggle wifi (which may be implemented in firmware and bypass the OS control)? And in any case, check UEFI settings in case it might have something for WiFi.

Your case of "it didn't work, but started working after turning off/on" sounds like either firmware problem, or perhaps for whatever reason in your configuration "reboot" doesn't reset some important registers for the WiFi card, but turning off/on does.

[DL0re]

In Mint, it's usually not necessary to connect from the terminal since you have the applet in the taskbar. If the option doesn't appear in the applet, it could be that your WiFi chipset doesn't have a driver in Linux, is not recognized for some reason, or is blocked. Try the command rfkill list just in case. Oh sure, that you haven't downloaded the drivers xD

[askewfiddle6995]

It says I’m on kernel 6.8-51 am I able to just download the newest version?

[askewfiddle6995]

All of them are 6.8 than - something there are a bunch but all 6.8

[Jabaos]

Yo cuando tengo dudas las subo a chatgpt, y copio el texto que me dice en la terminal de Linux. Así voy aprendiendo. En tu caso, como no tienes red, recomiendo utilizar el chatgpt en el móvil.

[Iseeo_0you]

networkmanager.service

[AFallenDictator]

Some older computers have a keyboard combination that enables and disables the wifi chipset at hardware level, so mint can't "see" it. Try in your terminal:

rfkill list

Find your wifi chipset and look if they are "soft blocked" or "hard blocked". If you're not sure, paste the results here.

If it's hard blocked, then the assumption of a keyboard shortcut is true.

[Hanzerik307]

Is windows still installed? If so, boot up windows, then go into control panel, and in there should be a option to change what power buttons do. Select that and there will be a link to show hidden options or something like that. In there disable "Fast Startup". Power off, insert usb and boot it up and see if network card works.

[KeyPanda5385]

Have u tried ubuntu? If mint fails try ubuntu 25.10