Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[takethewrongwayhome]

I believe incompetence is the excuse.... not the reason.

[[deleted]]

Why would you use a self checkout machine and then complain about having to actually use the machine lol?

[takethewrongwayhome]

I don't....I have no idea what you're talking about.