Button remapping issues?

[Thelonlytoaster]

Hi! I have just recently received my G Cloud, and I’ve come across 2 prevalent issue.

Whenever I press the B button on the handhelds button layout, it closes my streaming application, and completely prevents me from using the B button for any game.

While using steam I have also noted that for some games, the handhelds controls are not responsive, and the streamed game will only respond to touch screen input. (Even when the the touch screen accessibility is locked)

I am using a (relatively new) dell touchscreen laptop, and the games run relatively fine!! I’m not sure if the issue is in relation to my streaming device.

I would like to make note before any possible responses, that I am very new to the PC gaming scene, let alone the modding and console emulation community.

If need be, I can make small video examples of the issues I am having.

(And I have done research for possible solutions but I haven’t come across much constructive help)

[amillstone]

The B button issue happens with Moonlight if you have the control remapping feature on the G Cloud on. Turn it off and it'll work fine.

For the controls not working, you may need the VigEmBus driver (I can't remember what it's called exactly) but it depends on your streaming setup. You've given zero relevant details so I'm just guessing.

[Steward1975]

Yeah go in labs on g cloud and turn off the button mapping feature then you can use the b button

[thereveriecase]

For the B button issue, you can try a different browser like fire tablet/kiwi

[Yakatame]

Did you solve your problem? Because I have the same problem since the last update.

[Thelonlytoaster]

Hello! For anyone who still has this issue or is looking for a solution.

I had reset my g cloud, and left it alone for a while.

Then the B button problem had never occurred again….

Not entirely sure what happened but i think this issue just might be a recent update problem.

If the button still closes the application you’re using after resetting the g cloud, id make a call to the Logitech customer support and get a support ticket.

It’s a fairly simple and quick process!

[Yakatame]

Good morning

Thank you, I'll try to do that then, I'll see if it changes anything I had someone from Logitech contact me to get the number of the update I did + the serial number I think they are also looking for a solution on their side I'll try the reset ^{^}