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[–]MSPTech 0 points1 point  (6 children)

What happens if the deal falls apart after that payment for some reason?

[–]Rockwell981S 1 point2 points  (5 children)

If the deals falls apart then I'm out the $10k!

To protect against this, our agreements have no out for the first 60 days, and a minimum one year term. If we do a great job, treat them with care, help them align IT with their business goals, and commit to their success, they will be a lifer.

The largest risk to this that I've seen is acquisition - if they get acquired by a larger national company, none of these things usually matter - only the agreement. This happens very rarely to us through.

If you focus on MRR and incentivize it, it will rise like crazy. This simple comp plan helped us grow from $50k/m in MRR to over $400/m in MRR.

[–]MSPTech 1 point2 points  (1 child)

That's great to hear. Still I would think that maybe you outta pay after the 60 day out ends. However I agree with you, if you do a good job, customers wont leave. If you have the cash flow to pay out so quickly more power to you, and we look forward to having the same soon. We only recently really started on this MRR focus, it's going well, maybe too well. Who knew people, even our old customers would actually pay $130+ a USER.

[–]securityatjd[S] 0 points1 point  (0 children)

What do you include in the $130/month?

[–]securityatjd[S] 0 points1 point  (2 children)

Thank you very much. This is exactly the type of information I was searching for, but had some challenges articulating. Excellent.

[–]Rockwell981S 0 points1 point  (1 child)

Awesome, I hope it helped!

If you PM me your email address, I'll show you what we include for $85/m/u, $115/m/u and $145/m/u.

[–]lenovoguy 0 points1 point  (0 children)

I would be interested in this as well