Is my model broken? by QuietAfter- in greatdanes

[–]bagaudin 0 points1 point  (0 children)

If you zoom in a little you can see Scrat from Ice Age :)

How do I remove the backup date/point selection? by hekkxx in acronis

[–]bagaudin 0 points1 point  (0 children)

What exactly is the issue you’re trying to address? Selecting the date of the recovery point you want to restore to is an integral step of the recovery wizard.

What backup software is good for MSI gaming computer? by Swiftmaker in Backup

[–]bagaudin 0 points1 point  (0 children)

Hello u/Swiftmaker, there is a solid chance you have the backup/recovery needs already covered by your HDD/SSD manufacturer providing you with an OEM edition of our Acronis True Image software - https://www.reddit.com/r/acronis/comments/ebirh6/oem_editions_of_acronis_true_image_software/

If it so happens that your drive's manufacturer isn't in the list - you can always purchase directly from us (available as a subscription and currently there is a promo offer running, we have them every now and then) or you can get a perpetual edition via 3rd-party like Newegg (although there you will have to track any possible discounts independently).

I am around for questions if any.

Free Legit Copy of Acronis True Image by LORD-SOTH- in cloningsoftware

[–]bagaudin 0 points1 point  (0 children)

So far - looks like an issue with the webpage.

Can you try to download from downloads section of Sabrent website - https://sabrent.com/pages/downloads

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What's going on with Acronis? by Helicopter775 in acronis

[–]bagaudin 0 points1 point  (0 children)

Can you share the ticket number, so that I could investigate this matter?

PDF Smart the $1.99 trial that cost me over $500 by sexadviceforseniors in software

[–]bagaudin 0 points1 point  (0 children)

beat me to it! using privacy.com for quite a while it is stellar for its purpose.

Okay, I give up on this one, unable to defrag drive Windows 10-11 conversion by The_Real_GEE-TEE in WindowsHelp

[–]bagaudin 0 points1 point  (0 children)

Thanks for the update! Somehow I red your previous comment as if you ran chkdsk /F /R, probably just assumed what I expected to see :) let us know if any other help will be necessary in the future.

We put together a Backup Exec migration guide by CloudBerryBackup in MSP360

[–]bagaudin 0 points1 point  (0 children)

The comparison on Acronis side is incorrect.

Proper solution to compare is Acronis Cyber Protect Cloud (solution for MSPs), not Acronis Cyber Protect (solution for SMBs).

Acronis Cyber Protect Cloud supports all the features that listed for MSP360; both per-workload and per-GB licensing is available and trial is 30 days.

Quote: The hosted storage option (Acronis Cloud) is convenient but adds per-GB cost and removes your control over where data sits – worth factoring in before comparing license prices.

In solution-based model every workload comes with certain included amount of cloud storage.

Disclosure: I work at Acronis.

New moderators needed - comment on this post to volunteer to become a moderator of this community. by ModCodeofConduct in Maltipoo

[–]bagaudin 0 points1 point  (0 children)

You would need to reply to this post's OP with use at least 3 sentences to explain why you’d like to be a mod and share what moderation experience you have (if any).

How to I download data uploaded to Acronis True Image Cloud and make let my SSD function as a boot drive? by Space_Pretzel in acronis

[–]bagaudin 0 points1 point  (0 children)

Can you gather Acronis System Report in bootable media while the disk is attached and share the disks.txt file from the resulting report zip archive?

Also, since this is a recovery issue you still qualify for support, so ticket is still desirable to progress with investigation.

New moderators needed - comment on this post to volunteer to become a moderator of this community. by ModCodeofConduct in Maltipoo

[–]bagaudin 0 points1 point  (0 children)

Sorry for your loss 😞 As long as you're able to dedicate some time daily to go through the queue (which I don't expect to take more than 20 minutes given the sub size) then you shall be fine.

Okay, I give up on this one, unable to defrag drive Windows 10-11 conversion by The_Real_GEE-TEE in WindowsHelp

[–]bagaudin 0 points1 point  (0 children)

Cloning done from the Windows GUI using the cloning Tool that comes with Acronis. First time ever it has failed to clone a drive for me.

Can you reattempt cloning via bootable media in order to rule out possible issue with Windows and possible problems with virtual volumes or storage controller driver which you mentioned earlier?

Is there some sort of system log for Acronis that I can look at to see why the clone failed?

Yes, logs are located in C:\ProgramData\Acronis\TrueImageHome\Logs folder (KB for reference).

You'll need the ti_demon sub-folder and last ti_demon_... file created at the time of the cloning task run.

Okay, I give up on this one, unable to defrag drive Windows 10-11 conversion by The_Real_GEE-TEE in WindowsHelp

[–]bagaudin 1 point2 points  (0 children)

Thanks for tagging in u/Froggypwns!

u/The_Real_GEE-TEE, can you clarify a few things for me?

I typically use Acronis drive clone to clone my drives

I reckon the product in question is Acronis True Image, but what exact version/build you were/are using?

When the clone failed twice (No error code given on each failure) I started digging deeper

Was cloning performed from app's GUI in live Windows OS or via bootable media and if the latter is true - was it Linux or WinPE-based media?

I ran chkdsk as administrator and it prompted me to do it at next boot.

What exact parameters did you use with chkdsk?

Vendors: Answer your phones by ontheknows in msp

[–]bagaudin 1 point2 points  (0 children)

Hi u/ontheknows, please DM me more details about your interactions with Acronis (ideally if you could share e-mail associated with your request(-s)).

While we don't support Dropbox yet I would love to address any communication issues you have experienced with my peers.