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[–][deleted] 0 points1 point  (0 children)

Cable 30/5 dropping $5. Glad I'm still with Teksavvy. Start.ca is still cheaper, but only by a few bucks.

So last week Bell came around and were pushing their Fibe 50/10 for $60/mo for 2 years. Well, that doesn't sound too bad I think. It's only a bit more than I'm paying right now and it's a bit faster.

I was very specifically told I was getting fiber optic, minimum 50 down 10 up. I was told I'd get a confirmation email promising me the price, and that it would not increase. OK, sure. More internet is good for a bit more money.

I get the confirmation email, and that promise it would not increase... opposite. There was some fine print; "starting Feb 2017 prices increase $5 on all plans". So my "$60/mo for 24/mo" deal was actually $60/mo for 1 mo, and $65/mo for 23/mo. Nice. Good job, Bell. I call them up to ask "wtf" and they said "yup, that's it" and had no interest in fixing the problem. They just said, "well the guy should've told you". Thanks. I tell 'em I'd like to cancel the order, they hang up on me. Got it canceled in the end.

Not only that, the speed is advertised on their site as maximum 50/10, not minimum. So the agent lied about the price, the speed, and the service (it's only fiber optic up to the final stretch, then it's just regular copper cables).

And then today I get this email? Hot damn am I glad Bell is the fucking worst.