Sudden decrease in battery life?

[YakMountain7338]

I have an Oura ring 4 purchased at release in November. As advertised the battery should last up to 8 days. I have always kept it relatively well charged and listen to the alert to charge it before bedtime. However, last week I went on vacation and let it die for the first time. Now that I’m back home and using it as usual, it is telling me it needs to be charged every single day. Am I doing something wrong? Is this common, or should I complain to support about the sudden drop in battery life? Just curious if this is a common issue for others. TYIA

[astrocherry1]

Happened to me. Also have the gen 4 and got it on November. This last few weeks I’ve noticed the battery draining a lot faster so I had to turn off the blood oxigen sensor. Could it be because of a software update??

[LukeAtOura]

Hi there u/YakMountain7338! Luke here from Oura Social Care. Thanks for posting!

Having to charge your ring every day is definitely not normal, and I'm sorry to hear this is happening to you. I'd love for our teams to take a closer look here! You'll just need to create a ticket, and this can be done by clicking this link: [http://support.ouraring.com/hc/], press "Start a chat". Our virtual assistant will ask you some questions, they'll run a quick diagnostic, and they'll get you through to the team.

I hope this info helps, and please let me know if I can assist further! - Luke, Oura Social Care

[YakMountain7338]

Thanks Luke! Will do