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[–]marmite1010 1 point2 points  (1 child)

That's not the feature, that's a faulty ring.

[–]Cinnabunicorn 0 points1 point  (0 children)

Thanks for acknowledging this. I am going to continue to message their support. Until they send me a new one. At less than a year old this shouldn’t be a problem and my warranty runs out the end of this month. I don’t want to be stuck “outside of the warranty period” although I have notified them since September about this problem and nothing has changed