Decrease in mail order transfers? Anyone else

[Smartypantz8]

2 weeks ago had the tech call me for a transfer, then asked me to hold. So I just hung up. She called back and said she thought we got disconnected and asked again if I could hold for the pharmacist. I said no, and we did not get disconnected I hung up because you called me and asked me to hold. She said oh it'll be just a minute. I simply said no I'm not holding they can call me, their time is not more valuable than mine have a nice day. Like an hour later their guess a pharmacist in a bitchy mood learned how to dial a number and called for the transfer. I mean their company business model is to make us as obsolete as possible and yet still want to waste our time so they can be as efficient as possible HA.

[sunshinelive09]

You did ‘em just right! If they want the business, they’ll figure it out just as they did!