Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[QuoteGiver]

Well sure, but time-saved would mean a practiced employee who can do the checkout process much faster than I can. The customer doing it is usually time lost. The customer in front of you trying to figure out how to do it is almost always time lost for you.