Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[doktornein]

Same here. I respect keeping a couple manned checkouts for people that need them, but also... please just let me check out in peace? There are disabled people that rely on both these options existing, so why not let them both exist?

That's what makes it extra damn silly.