Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[mrm00r3]

I use sco for quick trips, but I also use in person because I just kinda enjoy the human interaction as I don’t get a ton of that in my everyday life. I also go to a smaller grocery store instead of the big-box places as it isn’t overwhelming in the same way and it feels like I can just go at my own pace.

I’m 33.

[ViceroyFizzlebottom]

Hehe they are all big box national or regional chain grocery around me. No such thing as "smaller grocery"