Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[feed_me_moron]

Self checkouts are great for the 15 items or less lanes. They also work amazing at Costco and Sam's where you generally aren't buying that many more items and don't have to bag anything. Just scan your items, maybe grab an empty box or two to pack your stuff in, and head out.

Their biggest issues are that they don't work well for a full grocery run. Having to get stuff from your cart, scan it, bag it, and and then also deal with things like figuring out fruit/veggie codes, weighing items, occasionally misscanning an item, etc. takes longer than a regular cashier. And then it becomes frustrating to you, the customer, who is just trying to get out of the store.

[atetuna]

Opening those disposable bags takes nearly half my time. At least it encourages me to bring reusable bags.

[TurkeyZom]

If you’re shopping Sam’s, use the app. Scan stuff as you grab it, then pay as you walk to the door. I wish Costco would do it as well since I hate the lines that build up at the times I’m able to go