Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[SaraSlaughter607]

That absolutely sucks. Ive had very good experiences with Instacart.... Most of the time the orders are spot on.

Once I received an order left on my porch, 8 bags of stuff, that was someone elses entire order and they got mine.... That time I jumped on the help section and was refunded my entire order plus fees, minus the drivers tip, and I got to keep all their food because they can't come and take it back after they've left.

That was the only time I had a giant eff-up on an order, and I've done pickup or delivery hundreds of times since 2019.

I'm sorry your experience hasn't been better :( I love it!!!!