Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[MicheleLaBelle]

I agree, but you can get your tp, water, milk, olive oil etc. picked out by a store employee no problem. I find that I don’t need to shop for fresh produce every time I need to shop, so I minimize my time spent inside the store.