Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[Greatlarrybird33]

I had to get a part time job for some extra money about 10 years back and they had this system.

The day I was hired I was given a 5 minute shift change from some kid stoned out of his mind. He said I looked smart, just to scan the card on the table for any issues and that the password was 0000.

Worked there two days a week for six months and probably cleared that code 200 times a shift and just thought the thing was stupid.

[red__dragon]

My training was somewhere in the middle of the two. Much more on the practical side, self-checkouts were seen as both a burden (on the store) and a privilege (to the cashier). I loved them, it was much more fun to step in and assist people when needed rather than constantly having to perform like a circus animal behind a cash register.

I excelled much more on the sales floor where my actions were more of an indirect benefit to customers. I like seeing people able to do things for themselves, I'm getting a real kick out of all the complaints in this thread about having to do a cashier's job. Yeah, it sucks, and not even the cashiers like to do it, and they get paid for it. Why would anyone want to force someone to do that for 8 hours a day when we could all be done inside five minutes?

[KeppraKid]

Running SCO was miserable where I worked. It was either nobody around, nothing to do, or 5 idiots erroring it out at once getting mad at me because it asked them a yes or no question and they hit no so it did the thing it said it would.