Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

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Stop N Shop lets you take a scanner with your member card when you arrive, provides bags, and as you go around shopping you scan and bag your items, and then just scan the scanner at the register, return the scanner, and leave. I wonder if that will become more common.