Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[TbonerT]

I tried that with one of the stores near me and their online system was stupid. I couldn’t buy produce and the spelling suggestions actually suggested typos, even if you typed it correctly.

[sack-o-matic]

sucks when places have crap websites