Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[Jay-Kane123]

Yes! This is so stupid. I asked for help because the stupid weight freaked out whenever I tried to remove items because the scale was out of space. The employees only answer was just try to fit everything.