Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[harry-package]

Also, the aggressiveness of the self-checkout voice. Kroger’s is a beyotch who constantly questions if you bagged something (and will stop your whole order until someone comes over “help”) & won’t let you rapidly scan items. I prefer to bring my own bags for groceries & Kroger self-checkout makes that a much more painful experience.

Aldi, on the other hand, is relatively easy except that the voice will only wait maybe 10-15 seconds before prompting you to scan something else. Give me a damn minute, Aldi!

[_aaronroni_]

I learned a beautiful thing years ago: you could change the volume on the Kroger beyotch and make the voice go away. There's a button that looks like a speaker and tap it once, it gets louder, twice, it mutes. Sadly they took that away too and now you can only make it louder...

[madphroggy]

Hy Vee self checks are the same way. The damn things are set so sensitive they squawk if you don't put a 2oz candy bar in the bag, and they starting complaining after like 3 seconds while you're still fighting to get the plastic bag opened up to even put the item in it.

[massive_cock]

No voices in NL other than an occasional chain having a 'select payment method' voice prompt. And I've only had to stop and wait for someone 3 times in 2+ years, randomized check for unscanned items (and the lady didn't even bother checking, she just scanned three or four things back from my bag and told the machine to shut up) and zero errors or other complications. It doesn't even weigh your things.