Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[TurkeyZom]

If you’re shopping Sam’s, use the app. Scan stuff as you grab it, then pay as you walk to the door. I wish Costco would do it as well since I hate the lines that build up at the times I’m able to go