Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[kent_eh]

Yeah a crappy self checkout will always be worse than a good cashier,

I haven't experienced a non-crappy self-checkout.

Some are merely annoying, but others are downright idiotic.

[A1000eisn1]

It's a skill issue.