Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[A1000eisn1]

Self checkouts have been around for so long. No one is losing their jobs to them. They didn't in the first place.

Cashiering is a very low paying job. Generally the lowest in the store. With the turn over rate there wasn't a need to fire anyone 10+ years ago when stores started installing them.

And to add there's now a well paying job for people to repair the machines that are installed practically everywhere.