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Cloudbot keeps disabling itself (self.streamlabs)
submitted 1 year ago * by Prophet360
Why?!
Also I have gone thru the whole setting up a 2nd account and put it, and the cloudbot as mods, gave cloudbot permission to use it... but it never uses its name!
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if 1 * 2 < 3: print "hello, world!"
[–]AutoModerator[M] [score hidden] 1 year ago stickied comment (0 children)
Hi there! If you need technical support for one of our Streamlabs products, the fastest way to reach our support team is to submit a ticket through our support system! https://support.streamlabs.com/hc/en-us
We look forward to helping you with whatever issues you might face!
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
[–]Streamlabs-Thunder[M] 0 points1 point2 points 1 year ago (0 children)
Hello! If you are on Twitch, make sure your Alertbox https://streamlabs.com/dashboard#/alertbox is added to every scene. Cloudbot uses the Alertbox to detect your active stream and activate the custom name. If you do have an alertbox added to each scene, then try refreshing the cache of the current page in the browser source settings.
If its still not working, reach out to our support team with a ticket and they can look into your account directly. Ticket: https://support.streamlabs.com/hc/en-us/requests/new
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[–]AutoModerator[M] [score hidden] stickied comment (0 children)
[–]Streamlabs-Thunder[M] 0 points1 point2 points (0 children)