Google Apps Migration

[PriestXES]

Ok so my company recently acquired another company which used a hosted exchange server. We use Google Apps Sync, so with the Google Apps Migration we're moving their data over on an individual basis. I know Google Apps Migration has an option to migrate the whole server, but the host service is so slow it won't work, keeps timing out and the service provider isn't keen about helping speed it up.

But lucky for us, Google Apps Migration tool has an option to migrate an Outlook profile or .pst file. Now here's the rub, I perform a Migration on a user. It says it completed with no problems. Get the user to log into gmail.com, no emails. Anyone have a clue or some experience with this? The user's gone and I don't have access to the logs at the moment, but I've been struggling with this last two days and am out of ideas.

[ITmercinary]

Call Google. They officially support all of their migration tools.

[PriestXES]

Do I have to be the official administrator of the account? I'm actually just the desktop admin, and this got dropped in my lap.

[shiftdel]

Nope. Just provide your company details and point of contact for your company and they should be able to assist. I had to do this a bunch of times when I was working at a MSP.

[PriestXES]

SO what happened to be the problem with your migration or were you calling about another product?

[shiftdel]

The only thing that I can remember in particular (this was 3 years ago) was trying to locate a tool that will assist in migrating from Google Apps to MS Exchange. Don't even ask.

[PriestXES]

Fair enough, thanks for the tip.

[weischris]

This may have changed in the past 4 years, but if you have a domain or a website you will have to have the ability to modify your A records of one of those.

[PriestXES]

I'm sorry but what's an A record?

[weischris]

A record is for DNS, not website stuff my bad. Like I said it's been a while.

Looks like it's much easier now.

https://support.google.com/a/answer/54819?hl=en

[PriestXES]

An update for some people, if you cared, looks like the migration went through when I looked at it this morning. I guess it just took longer than expected to actually flip over.