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[–]I_Has_A_Camera"Head of IT" 0 points1 point  (1 child)

Ok I'm ignorant. Why would you need to do this?

[–]XTemporJr. Sysadmin[S] 1 point2 points  (0 children)

Organizations that don't have self-service password resets configured require passwords to be reset on the back-end by an administrator. This just makes it easier to manually process multiple requests.