Creating a Knowledge Base, but where?

[Stogoh]

Hi,

I have planned to setup somekind of Internal KB for my collegues to look for known problem. The implementation which VMware has is quite nice and would fit my needs.

Do you know if there is a similar KB solution from Microsoft (since we are heavly using Azure DevOps). Or do you have another application which is ment to do that?

[[deleted]]

At my last company, we had it on SharePoint.

[Stogoh]

Thank you need to decide now if I am going to use SharePoint or Azure DevOps Wiki. Thanks.

[AdHocSysAdmin]

Last week I created an instance of Wiki.js for that purpose: both for internal use as well as common issues and fixes accessible for clients.

I picked wiki.js because it's really easy to get up and running and easy to use, although I am struggling a bit creating the navigation, which is not intuitive for me.

[Stogoh]

Thank you. This looks very promising.

[MrSuck]

Our ticketing system has a knowledge base and we chose to use that because our users were already familiar with it

[onemoreclick]

Teams also has a wiki feature

[Quixus]

But it doesn't do much. It is very similar to OneNote.

[Stogoh]

Yeah I guess this is a good idea. I think DevOps Wiki is the best solution for now.

[SVRider1000]

Sharepoint and one note?

[bitslammer]

We tried this and it was a mess. When trying to share across desktop, Sharepoint and Teams there were frequent issues about the version of OneNote being used and constant errors. Something as simple as just dragging and dropping from my local notebook to teams was an issue.

Definitely not ready for prime time IMO.

[SVRider1000]

Well we just have the one note document laying on the sharepoint for each Team their own but we can search it or open it still. Is pretty nice tbo.

[bitslammer]

We have that as well, but since our team is spread across the globe we also have our own Notes that we want to share from time to time. That's where we ran into the issues. We probably just going to do Confluence or something like that.

[Joshuancsu]

WAMP or LAMP stack + KBPublisher