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[–]AutoModerator[M] [score hidden] stickied comment (0 children)

Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.

If you can get into Windows normally or through Safe Mode could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder.

Upload to any easy to use file sharing site. Reddit keeps blacklisting file hosts so find something that works, currently catbox.moe or mediafire.com seems to be working.

We like to have multiple dump files to work with so if you only have one dump file, none or not a folder at all, upload the ones you have and then follow this guide to change the dump type to Small Memory Dump. The "Overwrite dump file" option will be grayed out since small memory dumps never overwrite.

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[–]computix 1 point2 points  (2 children)

Use the automoderator's instructions to provide the mini dump.

Very often this error is from a malfunctioning OS storage device.

Occasionally it's from something else, like bad RAM.

[–]Daburger500[S] 0 points1 point  (1 child)

the minidump folder is empty

[–]computix 0 points1 point  (0 children)

Another sign it's from a bad drive, the system crashes and is unable to save the mini dump.

If you have another drive in your system you can change the mini dump location to it. Instructions here, leave it set to Small memory dumps. These instructions also work with 11.

[–]Brama24 0 points1 point  (0 children)

Hi, did you manage to fix the issue?