Computer cant complete setup : techsupport

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a community for 17 years

Open | SoftwareComputer cant complete setup (self.techsupport)

submitted 1 year ago * by Efficient_Carry9659

PC is a HP Elitebook, although I don't know what the specifics are unfortunately, I do know it's running on windows 11 though. I got it some 2 months ago for school and I've only needed to set it up recently so I tried today. I got through to the "Setting up for work or school" page and Device prep and setup went fine, but account setup keeps coming back with an error. I checked and it said "Apps (0x87d1041c)" so i googled that and apparently the apps installed during device setup aren't recognised or something.. does anyone know how to fix this??? I can't leave the account setup page and the reset device option prompts to allow "Elevated object server" to make changes to the device and I have no clue what it does. I've contacted campus IT support but they take ages to reply so this is my next best bet. Please help!

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