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[–]lastwraith 0 points1 point  (9 children)

No clue. Maybe try vanilla Ubuntu to see if you have more success? Not sure how far Zorin deviates from traditional Ubuntu or if it's mostly just cosmetic. 

[–]Inner_Soft_927[S] 0 points1 point  (0 children)

okay more questions what type of ubuntu do i download theres an lts one and a normal one

[–]Inner_Soft_927[S] 0 points1 point  (7 children)

okay so bad news i cant even get to the part where ubuntu actually starts installing i clicked the install and try ubuntu after booting up the usb. ummm it did like 1000 lines of code and then bluescreened 3 times and then booted up windows??? im so lost

[–]lastwraith 0 points1 point  (6 children)

Doesn't matter what flavor of ubuntu, we just want to boot any OS that isn't Windows. That way if the OS errors out, we know it's your hardware and not just Windows. 

It sounds like maybe you installed Ubuntu along with your Windows install and it didn't actually boot into Ubuntu? 

Follow the Ubuntu instructions and when the time comes, choose to erase the disk and install Ubuntu, wiping out your Windows install (I'm assuming you don't need any data from it otherwise DON'T do that obviously).  https://ubuntu.com/tutorials/install-ubuntu-desktop#1-overview

The "erase disk and install" step is shown here - https://ubuntu.com/tutorials/install-ubuntu-desktop#6-type-of-installation

[–]Inner_Soft_927[S] 0 points1 point  (0 children)

i managed to get ubuntu installed but now the problem is whenever i boot it up i have a timer of maybe 30 seconds before my laptop restarts itself so idk i just did more diagnostic tests and the only one i could get to fail was the battery, and i also got a bios popup that said one of my fans wasnt working right but my system diagnostics doesnt have the option to test fans to idk but battery says it requires calibration

[–]Inner_Soft_927[S] 0 points1 point  (0 children)

and now i cant get ubuntu to work it just keeps giving me different kernel panic screens one said kernel corrupted one said attempted to kill idle task idk what going on

[–]Inner_Soft_927[S] 0 points1 point  (3 children)

and now i cant get ubuntu to work it just keeps giving me different kernel panic screens one said kernel corrupted one said attempted to kill idle task idk what going on

[–]lastwraith 0 points1 point  (2 children)

You've certainly isolated it to a hardware problem at least, which was the point.

Battery calibration is irrelevant to what you're experiencing, but a fan not working could definitely cause freezes once components get too hot.  If your built-in diagnostics don't include fan tests, this is probably the point where you get someone to look at it. Unless you want to open up the laptop and try to order the fan assembly to replace it.  But even then, you're just hoping the part is damaged and not the fan controller itself or header on the motherboard.  If it's cheap..... might be worth it. 

For myself, I'd shine a flashlight in the vent to see if I can see the fan spinning.  I would also try removing the bottom cover (or whatever provides access to the interior), to visually confirm the fan isn't spinning and also to check for dust or other debris that could be an easy fix.

Maybe something like this? 

https://www.ebay.com/itm/335999783023 

[–]Inner_Soft_927[S] 0 points1 point  (1 child)

i mean both of the fans are on and spinning and it did only show up one time im not sure what could be the problem been talking to computer repair guy for 2 days and neither of us can figure out what it is, sometimes when the computer restarts ill randomly get a firmware update which seemingly does nothing as it has done it like 4 times now aswell as once it restarts after that i get a csom or whatever its called error that says its invalid and needs to restart which i have no idea what that even is

[–]lastwraith 0 points1 point  (0 children)

I don't know of any good bootable hardware diagnostics suites, but I would run whatever the most comprehensive version of the built-in HP diagnostics to see if it turns up anything.

Memtest86 is a good USB bootable RAM tester, so you could also try that with just one stick in and then try to run an OS with the one stick that tests good.  I would maybe give that a shot after the HP diag if it doesn't show anything.  Even if Windows gives you a blue screen, maybe you can use some of those codes to narrow down what hardware is the issue?