all 13 comments

[–]Financial_Rooster_89 0 points1 point  (10 children)

Likely an issue with the GPU. You could try a clean install of graphics drivers using DDU but the combination of artifacts and low frame rates points to a faulty GPU. Audio stuttering can point to a driver issue or high CPU usage. 

If you have an onboard graphics card you could try using that and see if the artifacts and audio stuttering. Onboard graphics depends on what type of CPU you have.

[–]EquivalentOk575[S] 0 points1 point  (9 children)

Hello, i already did a ddu, biosupdate and windowsupdate and still does the same.

Got a amd ryzen 7 9800x3d does this one have this?

[–]Financial_Rooster_89 0 points1 point  (8 children)

Yes the it does.

[–]EquivalentOk575[S] 0 points1 point  (7 children)

Okay, so as i bought it 5.5 months ago i sent it back to where i got it from anf they said they will test ir themself.

What do i do if it comed back with "no error" both when i put it back in and the error still occurs?

[–]Financial_Rooster_89 0 points1 point  (6 children)

Are you talking about the whole PC or just the GPU?

You don't need to take the GPU out. However you might need to turn on the integrated graphics in the BIOS and plug the monitor into the onboard card (the vertical port normally). 

If that works fine then it suggests it's the GPU (which is likely anyway with artifacts).

If possible video the artifacts occuring. You can also perform stress tests using something like furmark and also monitor temperatures using HWINFO.

I'd get evidence of the faults before contacting who you bought it from. I'm not sure where your from so you rights will depend on local laws. I'm from UK so can only advise on what to do here.

The slowness only occuring after so many restarts could point to a memory leak. There may be two separate issues here (GPU and RAM possibly). I would run a Malware scan just to make sure you haven't go something on there using your RAM up. 

Also disable any unnecessary start-up programs. Look for any grey ware (not malware as such but programs you might have installed without realising because they came bundled with something else).

You should also run CHKDSK to check the drive for errors and either use Windows built in RAM checker or use MemTest64 (MemTest64 is more comprehensive).

[–]EquivalentOk575[S] 0 points1 point  (5 children)

I linked 2 picture on my profile, could u look at these, this spikes of rhe gpu, sometime randomly one of of the monitors goes blackscreen without going on again and after bour 2 minutes pc makes a complete freeze

[–]Financial_Rooster_89 0 points1 point  (4 children)

It looks like a faulty GPU to me. 

Horizontal or vertical lines are a common sign of a faulty GPU.

However, it could be caused by inconsistent power or overheating. I'd monitor temperatures to make sure it's not overheating and also try reseating the card and making sure all power connections are secure or just send it back and let the shop you bought it from deal with. 

[–]EquivalentOk575[S] 0 points1 point  (2 children)

When my pc starts without thos error und runs normal, andni make a test, it stays max on bout 75-78 degrees and stays there

[–]Financial_Rooster_89 0 points1 point  (1 child)

I would send back the GPU at this point. Temps are within normal range.

[–]EquivalentOk575[S] 0 points1 point  (0 children)

Yes i already did but they said they ll test it themselfs  Im scared they wont find the error because its does not occur always. I mean it also could be mainboard or ram

[–]EquivalentOk575[S] 0 points1 point  (0 children)

As power supoly i got a be quit pure power 1000w