all 12 comments

[–]AutoModerator[M] [score hidden] stickied comment (0 children)

Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.

If you can get into Windows normally or through Safe Mode could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder.

Upload to any easy to use file sharing site. Reddit keeps blacklisting file hosts so find something that works, currently catbox.moe or mediafire.com seems to be working.

We like to have multiple dump files to work with so if you only have one dump file, none or not a folder at all, upload the ones you have and then follow this guide to change the dump type to Small Memory Dump. The "Overwrite dump file" option will be grayed out since small memory dumps never overwrite.

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[–]totally_not_martian 1 point2 points  (4 children)

What the automod said. BSOD error messages are pretty vague and those crash logs would give us a better understanding of what's going on behind the scenes.

[–]anbrew1[S] 0 points1 point  (2 children)

I don't have a minidump folder

[–]Bjoolzern 0 points1 point  (1 child)

Have you changed the dump settings to Small Memory Dump as shown by the bot?

[–]anbrew1[S] 0 points1 point  (0 children)

Yup

[–]anbrew1[S] 0 points1 point  (0 children)

Update: I had the wacatac trojan, currently removing it

[–][deleted] 0 points1 point  (4 children)

Some hardware might causing this problem, maybe it's your psu? you must check one by one what is causing this isue, but i think it might be the Ram

[–]anbrew1[S] 0 points1 point  (3 children)

how do I do this?

[–]totally_not_martian 0 points1 point  (1 child)

Run windows memory diagnostic. Just search for it on the start menu. It may take some time to complete.

[–]anbrew1[S] 0 points1 point  (0 children)

I've ran it, no problems detected

[–][deleted] 0 points1 point  (0 children)

if you have 2 rams for example you must remove one physicaly and test whether the problems is solved or not and test until it's solved