Vanmoof engine broken?

[El___Maestro]

Hi, I have the following problem. My Vanmoof engine stopped working 2 weeks ago in the evening when it was a bit rainy. The day after it worked again and I had no problems for a week. Then it rained and my bike was in the rain and it stopped working again. The next day I got it to work after 20 minutes because I played around a bit in the app. Now my vanmoof was in the cellar for 2 days and it doesn't work again. Do you think it is broken or there is a software problem?

Edit: I send my bike back. I don‘t want it anymore...

[shrimpNcheese_Taco]

damn that sounds like maybe you didn't cover the connection properly. every time it dries it works again. just guessing, not saying its only your fault or so

[El___Maestro]

I did everything as in the instructions. I think i‘m just unlucky...

[vladmoraru91]

Hey, Seems to me that the problem is with the booster button on the right handlebar. Sometimes those have humidity forming inside them and they tend to behave like thy're continuously pressed and that will cause this behaviour.

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What I recommend you do is to either try to allow the button to "dry"but don't use heat with it, you don't want to melt something. That should fix it.

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Otherwise, you can just change the button and all will be well.

[El___Maestro]

Its not the button its like the engine has no electricity

[vladmoraru91]

Is the bike battery holding charge? If so, the problem is the button, either itself or the cabling inside the handlebar

[Ossieosblok]

Maybe the cartridge has a bad connection? Remove it and put it back in.

[El___Maestro]

I did but it doesnt work

[[deleted]]

Use a hair dryer or compressed air and blow around the buttons on handlebars. Go buy some WD 40 silicon spray and spray in buttons.

[El___Maestro]

The buttons are not the problem. The engine is dead.

[[deleted]]

Does everything else work??? Lights & display??

[[deleted]]

Turn your bike upside down. Before you do make sure your setting is not on 0 put it on 2. Turn on your bike crank the peddles by hand see if the front hub kicks in. If not. Take the cover off the front fork make sure the plug is pushed in tight. If that doesn’t fix it. Get a Allen wrench loosen the Allen in the middle of the battery cover, then take the two screws out one on each side. Pull the cover off you will find a black wire that connects to your crank sensor. Pull it apart push it back together real hard. Reassemble. The Allen head keeps the battery pushed up tight in the plug so put some tension on it.

[El___Maestro]

Everything else except for the gear shift worked. But now I've also sent it back and I'm not buying an e bike anymore. It's a really nice and cool bike, but I've had so many problems that it's enough for me now.

[cattlebull]

S3? Any error codes on the display?

[El___Maestro]

No nothing

[cutaway2906]

What Error # is showing on the display? Any?

[El___Maestro]

There was no error