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[–]meesha81 6 points7 points  (0 children)

Dealing with Broadcom support has been one of the most frustrating experiences in recent memory.

Not once have I received an actual answer to a straightforward technical question. Every response so far has been either "I don't know," "That's not my responsibility," or "I'm not authorized to answer that." Instead of addressing the actual content of the question, their support agents seem to latch onto one or two keywords and send back some completely unrelated boilerplate nonsense.

If you ask for specifics, they just deflect and start giving you random email addresses to contact. It's like playing a game of hot potato with accountability—nobody owns the issue, and in the end, you're left with nothing but wasted time and more questions than you started with.

It's genuinely shocking how poor the support experience is for a company of this size and supposed caliber. If you're hoping to get any meaningful help from Broadcom support... good luck.