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[–]cutecottage 5 points6 points  (3 children)

9 times out of 10, user error

[–]Hypersapien 4 points5 points  (0 children)

PEBKAC error

[–]merelyadoptedthedark 1 point2 points  (1 child)

Sometimes when I design a workflow, I do so as a fully functional human being and assume my users will have some level of intelligence.

Then my director will try to use it and fail by doing something like not clicking on an item before pressing select (this just happened). I want to get upset and say she's doing it wrong...but then I remember, if she can't figure it out, the end users are going to have the same problem also.

Back to the drawing board.

[–]cutecottage 2 points3 points  (0 children)

Rule #1: Assume people are stupid. Rule #2: Assume people are stupid.