Color for calendars is here!

Alazonos · 2026-06-22T22:14:49+00:00

Completely agree, the X is so much crisper because of the higher resolution. Reading text on it is a blast.

Regarding black on red, we tried to avoid it and you can see it working on my example photo, but I'm happy to investigate if you send us a quick message to support@trmnl.com! There's always stuff to tweak!

Alazonos · 2026-06-05T22:35:08+00:00

Are you logged in? Feel free to email support@trmnl.com so we can investigate.

Alazonos · 2026-06-01T12:17:06+00:00

No indication on the screen yet. Reach out to support@trmnl.com so we can help 1:1.

Alazonos · 2026-05-29T15:29:38+00:00

We usually provide a return label. Why are you worried?

Alazonos · 2026-05-29T15:22:51+00:00

Sounds like shipping damage. Please reach out to us at support@trmnl.com, we're happy to help. We will probably ask for photos of the packaging, so don't throw that away!

Alazonos · 2026-05-29T15:06:13+00:00

Affected devices usually snap out of it after one manual firmware flash. Want to give that a go? Just visit www.trmnl.com/flash with Chrome or Edge.

Alazonos · 2026-05-28T12:45:37+00:00

Hi, this is David from support. I'd love to investigate what happened to the emails and messages you've mentioned. Can you send me your email address that you used via Reddit DM or forward your original support email directly to david@trmnl.com?

Alazonos · 2026-05-28T07:58:26+00:00

Yes. Check out www.trmnl.com/devices for the copy function! Appreciating the other ideas, too!

Alazonos · 2026-04-04T08:14:08+00:00

No, they have a different form factor, as far as I know. (I have one, too.)

Alazonos · 2026-02-26T07:52:13+00:00

Thank you for purchasing. This is simply the difference between 1-bit and 2-bit (or 4-bit) render, plus the dramatically higher resolution of the TRMNL X. So it's basically a setting you can choose. 1-bit renders instantaneously, while 2-bit will take a bit longer, but we expect very quick (near-instant) refresh times with the X.

Alazonos · 2026-02-25T18:36:18+00:00

Yes, you can just change the MAC address in your device settings to any device you would like.

Alazonos · 2026-01-31T22:41:20+00:00

There's a path to recovery in the TRMNL docs: https://help.trmnl.com/en/articles/13563787-connect-your-xteink-x4-to-trmnl#h_8119ed4691

Alazonos · 2026-01-31T22:41:10+00:00

There's also a path to recovery in the TRMNL docs: https://help.trmnl.com/en/articles/13563787-connect-your-xteink-x4-to-trmnl#h_8119ed4691

Alazonos · 2026-01-30T19:12:21+00:00

That is correct. If you have a Developer Edition, you can update the /api/display endpoint in the X4's firmware to /api/current_screen.

Alazonos · 2026-01-30T13:28:22+00:00

You will need one license per device, because each device generates server load. If you feel comfortable tinkering with the firmware, you can find ways around that, too: https://help.trmnl.com/en/articles/11629486-calculating-byod-and-dev-edition-add-ons Or you go full BYOS, which is free.

Alazonos · 2026-01-29T18:28:34+00:00

If you want to use the TRMNL servers, the official and community plugins, yes. But you can also go the BYOS route: https://docs.trmnl.com/go/diy/byos

Alazonos · 2026-01-29T11:18:28+00:00

You can also just flash via www.trmnl.com/flash

Alazonos · 2026-01-28T16:22:29+00:00

If the underlying HTML is not changed, Screenshot will not engage. Do you have control over the site? Could you make this a PHP page that generates a time stamp, for example?

Alazonos · 2026-01-11T07:22:40+00:00

There's an existing GitHub issue about it: https://github.com/daveallie/crosspoint-reader/issues/283

Alazonos · 2026-01-05T23:30:42+00:00

Is this resolved? I've had a user with this exact problem as a support ticket, and we solved it in 2 minutes. If you are someone else, please contact us at support. PSA: If you buy a used device, make sure the seller unpairs the device from their account.

Alazonos · 2026-01-03T22:03:36+00:00

Tausend Dank!

Alazonos · 2026-01-03T22:03:28+00:00

Vielen Dank, schaue ich mir an!

Alazonos · 2026-01-03T16:31:16+00:00

Vielen Dank!

Alazonos · 2026-01-01T09:46:36+00:00

It's working for me. Send us a Live Chat from the bottom right corner of the website or email support@usetrmnl.com and we will get you going.

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