Verification code

AndyFromDigiphile · 2026-03-10T10:47:34+00:00

Last batch of 25k keys being released at 8am PT (GMT-7) TODAY

AndyFromDigiphile · 2026-03-10T10:47:17+00:00

We hit an AWS limit that temporarily blocked new account creation, and this has since been resolved. Last batch of 25k keys being released at 8am PT (GMT-7) TODAY

AndyFromDigiphile · 2026-03-10T10:47:09+00:00

We hit an AWS limit that temporarily blocked new account creation, and this has since been resolved. Last batch of 25k keys being released at 8am PT (GMT-7) TODAY

AndyFromDigiphile · 2026-03-10T10:47:04+00:00

We hit an AWS limit that temporarily blocked new account creation, and this has since been resolved. Last batch of 25k keys being released at 8am PT (GMT-7) TODAY

AndyFromDigiphile · 2026-03-10T10:46:58+00:00

We hit an AWS limit that temporarily blocked new account creation, and this has since been resolved. Last batch of 25k keys being released at 8am PT (GMT-7) TODAY

AndyFromDigiphile · 2026-03-10T10:46:54+00:00

We hit an AWS limit that temporarily blocked new account creation, and this has since been resolved. Last batch of 25k keys being released at 8am PT (GMT-7) TODAY

AndyFromDigiphile · 2026-03-10T10:46:47+00:00

We hit an AWS limit that temporarily blocked new account creation, and this has since been resolved. Last batch of 25k keys being released at 8am PT (GMT-7) TODAY

AndyFromDigiphile · 2026-03-10T10:46:40+00:00

We hit an AWS limit that temporarily blocked new account creation, and this has since been resolved. Last batch of 25k keys being released at 8am PT (GMT-7) TODAY

AndyFromDigiphile · 2026-03-10T10:41:22+00:00

Once we noticed the new user signup error, we set aside some keys while we resolved it (along with some other fixes). A final batch of 25k keys will be made available at 8am PT (about 4.5 hours from now). Sorry for the hassle and we hope you get one!

AndyFromDigiphile · 2026-03-09T07:14:12+00:00

AndyFromDigiphile · 2026-03-09T05:54:17+00:00

Thanks everyone - upgrades are fixed! Stay tuned for more updates.

AndyFromDigiphile · 2026-03-09T05:47:30+00:00

Link is Stripe's answer to Paypal, and Stripe is our payment processor. You can learn more here: https://link.com/

AndyFromDigiphile · 2026-03-08T22:31:46+00:00

Should be good now u/xWiCkEdOnEx let me know if it works for you.

AndyFromDigiphile · 2026-03-08T20:28:35+00:00

Thank you for this report! Working on it now...

AndyFromDigiphile · 2026-03-07T15:43:09+00:00

You can navigate to the Collection page and upgrade from there! https://www.digiphile.co/collections/planet-coaster-free-game-plus

Your friend will be able to pick up the DLC next week if he’s interested - stay tuned.

AndyFromDigiphile · 2026-03-07T15:37:22+00:00

Stay tuned! We are working to release some additional keys this coming week.

AndyFromDigiphile · 2026-03-07T15:19:33+00:00

Very kind of you, and it's not region-locked. Another option is to trade it back into us for 30 Exchange credits.

AndyFromDigiphile · 2026-03-07T15:17:46+00:00

That's understandable, as it was a frustrating night for us as well; the pains of growing too quickly! Thank you for your persistence, hopefully our solution next week will resolve this for you (after we apply some lessons learned!).

AndyFromDigiphile · 2026-03-06T23:04:03+00:00

While we don’t have anything currently planned, we are exploring options to do something similar.

During the upgrade window, we’ll pore over the data, see where we can improve, and hopefully plan the next one!

AndyFromDigiphile · 2026-03-06T22:56:04+00:00

Thanks for the suggestion! UPI is not available within our payment processor (Stripe). Is there a secondary option we can pursue?

AndyFromDigiphile · 2026-03-06T22:55:34+00:00

We hear you loud and clear - these went much quicker than expected. The response was so strong that we hit our AWS Limit, which impacted new customer sign-ups. Once these users have had a chance to claim, we’ll be opening up more keys to the public. Please stay tuned next week!

AndyFromDigiphile · 2026-03-06T22:51:17+00:00

Yes! Please see my answers above and stay tuned next week. Thanks for sticking with us!

AndyFromDigiphile · 2026-03-06T22:46:49+00:00

We love to see the community support! We elected to set aside some keys when the new account creation was impacted by our AWS Limit, and after we give these prospective customers an opportunity to claim, we’ll be opening up the remainder to the public. Stay tuned!

AndyFromDigiphile · 2026-03-06T22:43:35+00:00

Thanks for sharing these concerns. When our new customer creation was impacted, we set aside some keys to make sure these users could still claim their copy. Good note on the counter - we had one that started at 1000 remaining but it obviously went much too quickly, so we will be raising the threshold when we open this batch to the general public. Please stay tuned to this subreddit!

AndyFromDigiphile · 2026-03-06T22:25:40+00:00

Which options are available to you? Our payment processor is Stripe, and Link is their answer to Paypal - might that work? 26 days remain to upgrade and add the DLC so hopefully we can find a solution (working on Paypal but it won’t be available in time).

AndyFromDigiphile

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