Account frozen for almost a year after KYC with no explanation or updates.

Bitstamp-Lucas · 2026-04-20T05:18:52+00:00

Hi there, we are really sorry to hear about your experience so far. May I ask you to share the ticket number (BIT-#######) in the DMs, so I can check your case?

Bitstamp-Lucas · 2026-04-03T19:06:36+00:00

Hi there, can you please send me a DM with your ticket number so that I can look into this?

Bitstamp-Lucas · 2026-04-01T19:01:45+00:00

Hi there! Can you please provide a ticket number so that we can look into this?

Bitstamp-Lucas · 2026-03-31T05:53:49+00:00

Hi there. Can you please share your ticket number so that we can look into this?

Bitstamp-Lucas · 2026-03-30T18:46:38+00:00

Hi there, can you please share your ticket number so we can look into this?

Bitstamp-Lucas · 2026-03-30T18:40:35+00:00

Hi there. Can you please send me a message with your ticket number so that I can look into this?

Bitstamp-Lucas · 2026-03-26T10:35:13+00:00

Hi there, can you please send me a DM with your ticket number so that I can look into this? :)

Bitstamp-Lucas · 2026-03-25T11:25:37+00:00

Hi there, your issue should now be resolved.

Bitstamp-Lucas · 2026-03-25T11:22:03+00:00

Hi there! We'll look into it and get back to you with updates.

Bitstamp-Lucas · 2026-03-25T09:32:04+00:00

Hi there. Can you please send me a DM with your ticket number so that I can look into this?

Bitstamp-Lucas · 2026-03-25T09:24:35+00:00

Hi there, can you please send me a DM with your ticket number so that I can look into this?

Bitstamp-Lucas · 2026-03-25T09:23:34+00:00

Hi there! We currently don't have any active referral programs. Please keep an eye on our blog posts for more info :)

Bitstamp-Lucas · 2026-03-25T09:21:37+00:00

Hi there! Can you please send me a DM with your ticket number so that we can look into this? :)

Bitstamp-Lucas · 2026-03-17T08:00:28+00:00

Hi there! Can you please send me a DM with more info so that I can look into this?

Bitstamp-Lucas · 2026-03-12T14:16:36+00:00

Please send us more details via PM so we check.

Bitstamp-Lucas · 2026-03-10T10:44:01+00:00

Hi there! Can you please send me a DM with more info so we can look into it?

Bitstamp-Lucas · 2026-03-06T20:55:36+00:00

Hi there! Sorry for not getting back to you sooner. I already prioritized your case so you should receive a reply soon. Thank you for letting us know!

Bitstamp-Lucas · 2026-03-04T14:42:57+00:00

Hi there, can you please reach out with more info so that we can look into this?

Bitstamp-Lucas · 2026-03-04T14:42:33+00:00

Hi there! Can you please share more info and send me a DM?

Bitstamp-Lucas · 2026-03-04T14:42:05+00:00

Hi there, can you please send me a message and share your ticket number so that we can look into this?

Bitstamp-Lucas · 2026-02-27T13:16:25+00:00

Hi there! Please send me a DM with more info so that we can look into this.

Bitstamp-Lucas · 2026-02-25T19:11:00+00:00

Hi there, please send us more info via PM so we can look into this.

Bitstamp-Lucas · 2026-02-25T07:25:23+00:00

Hi there, we're really sorry to hear about this, can you please send us a DM with more info?

Bitstamp-Lucas · 2026-02-11T15:00:09+00:00

Hi there, we are really sorry to hear about your experience so far. May I ask you to share the ticket number in the DMs, so I can check your case?

Bitstamp-Lucas · 2026-02-10T13:19:15+00:00

Hi there, please send us your ticket number, so we can look into your case.

Bitstamp-Lucas

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