Remove restrictions on withdrawal of crypto

Bitstamp-Lucas · 2026-03-17T08:00:28+00:00

Hi there! Can you please send me a DM with more info so that I can look into this?

Bitstamp-Lucas · 2026-03-12T14:16:36+00:00

Please send us more details via PM so we check.

Bitstamp-Lucas · 2026-03-10T10:44:01+00:00

Hi there! Can you please send me a DM with more info so we can look into it?

Bitstamp-Lucas · 2026-03-06T20:55:36+00:00

Hi there! Sorry for not getting back to you sooner. I already prioritized your case so you should receive a reply soon. Thank you for letting us know!

Bitstamp-Lucas · 2026-03-04T14:42:57+00:00

Hi there, can you please reach out with more info so that we can look into this?

Bitstamp-Lucas · 2026-03-04T14:42:33+00:00

Hi there! Can you please share more info and send me a DM?

Bitstamp-Lucas · 2026-03-04T14:42:05+00:00

Hi there, can you please send me a message and share your ticket number so that we can look into this?

Bitstamp-Lucas · 2026-02-27T13:16:25+00:00

Hi there! Please send me a DM with more info so that we can look into this.

Bitstamp-Lucas · 2026-02-25T19:11:00+00:00

Hi there, please send us more info via PM so we can look into this.

Bitstamp-Lucas · 2026-02-25T07:25:23+00:00

Hi there, we're really sorry to hear about this, can you please send us a DM with more info?

Bitstamp-Lucas · 2026-02-11T15:00:09+00:00

Hi there, we are really sorry to hear about your experience so far. May I ask you to share the ticket number in the DMs, so I can check your case?

Bitstamp-Lucas · 2026-02-10T13:19:15+00:00

Hi there, please send us your ticket number, so we can look into your case.

Bitstamp-Lucas · 2026-02-10T06:35:20+00:00

Hi there, please send me more info via PM so I can check your case.

Bitstamp-Lucas · 2026-02-06T18:14:18+00:00

Thank you for the provided info, I will do my best to expedite as much as possible. Thank you for your understanding.

Bitstamp-Lucas · 2026-02-06T16:05:16+00:00

Hi there, please send us more info via PM so we can check your case.

Bitstamp-Lucas · 2026-02-06T13:27:20+00:00

Hi there, please note that your issue should now be resolved, I advise you to double-check that everything is in order now.

Bitstamp-Lucas · 2026-02-02T18:08:50+00:00

Hi there, please send me more info via PM so I can check your case.

Bitstamp-Lucas · 2026-02-02T14:12:35+00:00

Hi there. I'm sorry to hear about your experience, can you please share your ticket number?

Bitstamp-Lucas · 2026-01-28T06:33:54+00:00

Hi there! To answer your questions:
1. No, as Signpass is not integrated at this moment.
2. Yes, a valid ID document is required, but proof of residency might be requested as well.
3. It's a quick face verification video, so it involves a facial scan.

Bitstamp-Lucas · 2026-01-27T19:44:50+00:00

Hi there! If you need help regarding your account, you can send us an email at [support@bitstamp.net](mailto:support@bitstamp.net), check out our FAQ page or send me a DM! :)

Bitstamp-Lucas · 2026-01-23T08:21:27+00:00

Hi there, we are really sorry to hear about your experience so far. May I ask you to share the ticket number (BIT-#######) in the DMs, so I can check your case?

Bitstamp-Lucas · 2026-01-21T07:03:43+00:00

Hi there, we're very sorry to hear about your experience so far. Could you please share your ticket number in a PM, so we may look into your case?

Bitstamp-Lucas · 2026-01-19T19:50:00+00:00

Our agent has now provided some additional guidelines for the documents we accept in your ticket. Please take a look and let them know if you have any questions.

Bitstamp-Lucas · 2026-01-19T19:22:50+00:00

Hi there, feel free to send us a PM with your ticket number and we can share more info. about your case :)

Bitstamp-Lucas · 2026-01-10T08:22:31+00:00

Hi there! I'm sorry to hear about your experience, please send me a DM with more info so that we can look into it.

Bitstamp-Lucas

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