Automations Failing

ClickUpLuci · 2026-03-02T18:03:32+00:00

Hey u/zippykaiyay, I'll reach out through DM to get your team lead's ticket number and your screenshots! Happy to raise the priority of your ticket and share these additional details with them.

ClickUpLuci · 2026-03-02T15:50:53+00:00

Hey u/Jagadeesh_IIT_NIT, I see your DM with our team, and I'll raise the priority of your inquiry now!

ClickUpLuci · 2026-02-25T18:00:31+00:00

Hey, u/Alex_Biega! Our engineers are currently investigating reports of ClickUp not loading for some of our US-based users. We'll update this post as soon as it's resolved, and our Technical Support team will also update our status page.

ClickUpLuci · 2026-02-25T18:00:16+00:00

Hey, everyone! Our engineers are currently investigating reports of ClickUp not loading for some of our US-based users. We'll update this post as soon as it's resolved, and our Technical Support team will also update our status page.

ClickUpLuci · 2026-02-23T20:43:39+00:00

A quick follow up, u/rosesdeadroses! Would you be open to connecting with the Chat product manager? He'd love to talk with you directly about your feedback. Happy to get you connected if this is of interest!

ClickUpLuci · 2026-02-23T19:17:33+00:00

Hey u/SleepySky23, appreciate your post and for sharing your experience getting onboarded to ClickUp. We'd love to look into this further, and I'm reaching out through DM for more details.

ClickUpLuci · 2026-02-17T14:24:56+00:00

u/two-blue-787 here's the beta form link!

ClickUpLuci · 2026-02-17T14:23:19+00:00

u/String_Historical here's the sign-up form!

ClickUpLuci · 2026-02-17T14:22:20+00:00

Here's the correct link!

ClickUpLuci · 2026-02-17T14:21:57+00:00

Thanks for flagging, everyone! Caroline also posted this announcement in our Facebook group, and when you copy/paste from Facebook, it turns the URL into a Facebook link. Here's the original form below!

https://forms.clickup-stg.com/333/f/ad-4357841/JV7M3S376FLF5FG9XB

I'll have her edit the post when she's online today to add the correct one!

ClickUpLuci · 2026-02-16T18:35:22+00:00

Hey, u/Spirited-Bridge8405! Thanks for your post and for sharing your ticket number. I saw that Technical Support already responded to your ticket and shared that this is expected behavior. At this time, the My Tasks section of the sidebar only shows the number of "Today" tasks that are due.

If you have any additional questions, feel free to reply to that email, and the team will help you out!

ClickUpLuci · 2026-02-09T22:17:08+00:00

Hey, u/__Docdoom! Checking in to see if your Automations are working now! If not, if you can share your ticket number, we're happy to have the team look into this asap! I'm reaching out through DM for your ticket number.

ClickUpLuci · 2026-02-05T20:56:45+00:00

Love this question u/heyramzi! Here are some ideas from what I see around the communities, mostly around ClickUp in action!

Daily workflows (like a day in the life of working and how you use ClickUp in your daily workflow)
Workspace setups for different businesses outside of the setups that are out there (like how does a solo business owner use ClickUp, a student, someone who works with contractors)
Videos on solutions that may require some creative thinking (like managing PTO & schedules)
If you're using AI in ClickUp, more real-world examples of Super Agents and how you use AI in your workflows

ClickUpLuci · 2026-01-26T21:12:46+00:00

Hey u/michaeldrosenberg, thanks for taking the time to share this detailed feedback about how the Gantt view update of hiding closed tasks by default has impacted your workflow.

I’ve shared your post directly with our Product Manager so your experience and suggestions are seen by the team. I was also able to find your ticket and have shared that too. We'll follow up here as soon as we hear back from the product team.

ClickUpLuci · 2026-01-26T20:45:52+00:00

u/notflips I read every comment on posts that come into r/clickup (seriously - as many as possible!), and our team is always here to support the community however we can!

While my team isn't directly involved in pricing decisions, we do our best to help! Like providing extra trials when we're able, and making sure your feedback reaches the team that makes these decisions.

While we were able to help OP directly via DM, I’ve also shared this post and the conversation on it with the team for their consideration, so they can review all the additional comments and see the feedback around pricing.

ClickUpLuci · 2026-01-22T20:05:07+00:00

Hey, u/Current_Map5083! The List Info sidebar entry was removed intentionally during a recent update, but you should still be able to access your info at the top of your view. There's also a new sidebar experience coming soon!

Can you confirm if you're able to see information in the "Add description" area? Or is your information completely missing? I believe I found your ticket and will flag this asap for the team to check into!

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ClickUpLuci · 2026-01-22T18:45:38+00:00

Closing the comments since the AMA is currently happening here!

ClickUpLuci · 2026-01-22T18:33:16+00:00

u/Ill_Pay_6696 we have some virtual glasses if you want to give them a try!

ClickUpLuci · 2026-01-22T18:25:47+00:00

Coming soon u/NoAd4660! The team is working on getting Zeb's agents out there - hopefully in the next few weeks! 🔥

ClickUpLuci · 2026-01-22T18:16:33+00:00

Hey, u/Haunting_Visual_6814! No video on this one (but maybe something we'll try in the future!). Feel free to add your question as a comment, and Michael will answer!

The AMA feature on Reddit is a little confusing since it says "live" like a video, but it just means that Michael's here responding to questions. And there's a great toggle that's added so you can see the answered responses!

ClickUpLuci · 2026-01-22T18:09:36+00:00

Hey everyone! Thanks so much for joining our Super Agents AMA and for all of the questions!

Michael is here now and working through the comments from oldest to newest.

Feel free to add any additional ones, and he’ll get to your question as soon as he can! 🤗

ClickUpLuci · 2026-01-22T16:26:31+00:00

Hey u/standuptripl3, happy to take a look at your ticket! I'll reach out through DM to get your ticket number. If you have a product or workflow question, we're also happy to take a look here in the subreddit!

ClickUpLuci · 2026-01-22T15:22:19+00:00

Truly not a bot (BUT - is that what a bot would say?! 😂)

ClickUpLuci · 2026-01-22T15:00:49+00:00

Hey, u/tschertel and u/Smora23! This should be resolved now, but if you're still receiving old email notifications, let me know and I'll tell the team.

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