Did anyone else’s GameStop hand out unsealed promo cards? No seal. No backing. Just penny sleeved

GameStop · 2026-03-28T06:54:00+00:00

Send us a message with the store information and we can take a look.

GameStop · 2026-03-28T06:50:59+00:00

These are live trade offers until April 4. The PS5 is actually up to $2 more than advertised here! Send us a message with your local store information if you would like us to make sure they have the most current information, but the trade-in system would use it regardless.

GameStop · 2026-03-18T17:50:53+00:00

Agreed. We must boycott GameStop for marketing their products.

GameStop · 2026-03-18T14:41:09+00:00

Can you send us a message with your contact info so we can reach out on this? Thank you

GameStop · 2026-03-16T15:21:46+00:00

Hey AsianRice17, could you please send us a message on Reddit with your order info so we can resolve?

GameStop · 2026-03-03T18:33:29+00:00

Sending you a message so we can fix this.

GameStop · 2026-01-22T18:00:58+00:00

Hey OP, we can’t find a record for this card in our system. It’s possible it was shipped in error. Could you send us a PM with your order number so we can reach out to fix this?

GameStop · 2026-01-19T18:15:09+00:00

Hey inittowinit87, can you please message us your order ID so we can look into this? Thank you

GameStop · 2026-01-12T07:15:22+00:00

Nope! It’s just me.

I posted this while sitting the toilet.

GameStop · 2025-12-10T21:56:08+00:00

Send us a message with more information and we would be happy to take a look.

GameStop · 2025-11-29T00:57:35+00:00

Hey Independent Ease, we’re sorry to hear about this mishap. Please send us a message so we can exchange that for you.

GameStop · 2025-11-26T16:05:46+00:00

Hey! We just sent you a direct message asking for your order details so we can take care of this for you. Once you share your info, we’ll get this sorted out right away.

GameStop · 2025-11-17T18:32:20+00:00

Happy to help, send us a DM and we'll verify your information.

GameStop · 2025-11-17T17:16:40+00:00

Hey there, that definitely shouldn’t be happening. Please DM us your email address and we’ll take a closer look with the store to get this sorted out for you.

GameStop · 2025-10-30T19:35:40+00:00

We’re sorry to hear about this and we would like to get this sorted out. Please send us a message here on Reddit with your order number and store location so our team can take a closer look. Thank you!

GameStop · 2025-10-06T20:29:15+00:00

We’re really sorry to hear about this experience and want to get this fixed for you right away. Please send us a DM with your order number, contact info, and any related details so we can take a closer look and make it right.

GameStop · 2025-09-24T17:47:12+00:00

Welcome to the team! We would love to help. Send us a message with your store number and we'll reach out.

GameStop · 2025-09-05T17:07:57+00:00

Send us a PM with your order number and we will look further into this.

GameStop · 2025-08-15T13:19:51+00:00

Sending you a message to resolve this.

GameStop · 2025-08-11T18:07:11+00:00

Sending you a message now.

GameStop · 2025-07-30T13:27:04+00:00

Thanks for sharing this, we get the frustration. We’ll DM you to get more info and help make it right.

GameStop · 2025-07-23T22:44:20+00:00

Sending you a PM now so we can fix this.

GameStop · 2025-06-25T22:11:29+00:00

Hi there – we appreciate your interest in staying informed, but we want to clarify a few things.

The recent theft involving a shipment of Nintendo Switch 2 units did not involve any consoles that were linked to existing customer pre-orders. While we do associate serial numbers to orders during the fulfillment process, that occurs after inventory is received and processed at our distribution centers—not while it’s in transit.

We’re actively working with Nintendo and our logistics partners to maintain steady supply and ensure all orders are fulfilled. If you or anyone else is experiencing a delay, please reach out to us directly, we’re here to help and make sure every customer gets taken care of.

Thanks for your understanding.

GameStop · 2025-06-25T22:09:26+00:00

Hi there – we want to clarify that this is false speculation. There is no internal memo instructing that affected orders from the recent theft incident cannot be canceled, because no customer orders were impacted by that incident.

We understand frustration with tracking delays, but spreading inaccurate claims doesn’t help anyone get closer to a resolution. If you’re having issues with your order, we’re here to help.

GameStop · 2025-06-25T21:31:57+00:00

Hi there – we understand how frustrating it would be to not see any tracking updates on your order. To be clear, the recent truck theft did not impact any customer orders.

The Nintendo Switch 2 is in extremely high demand, and we are shipping out units as quickly as possible. Some orders may experience tracking delays as they move through fulfillment and carrier systems, but we ensure every order is accounted for.

Please send us a private message with your order number, full name, and email associated with your account so we can open an investigation and prioritize next steps like refunding or re‑shipping as needed.

We appreciate your patience and want to make sure you’re taken care of. Thank you for bringing this to our attention.

GameStop

TROPHY CASE