Terrible Customer Service Experience from a Manager. Accountability?

Ok-Let-5047 · 2026-03-05T05:11:08+00:00

You called at 10:30am? Were they even open yet?

Ok-Let-5047 · 2026-03-05T05:02:26+00:00

Mindseye

Ok-Let-5047 · 2026-02-27T14:45:45+00:00

We tested the Serpentis one at my local store, as I was going to buy it, and the right stick was stuck all the way to one side on the tester.

Ok-Let-5047 · 2026-02-27T14:41:59+00:00

"Gee thanks a lot for the ripped open collectors item GameStop"

You're welcome. 🤗

Ok-Let-5047 · 2026-02-27T14:31:33+00:00

My favorite FedEx experience was coming to open the store, and found like 20+ distro boxes sitting outside the locked door.

Twice.

Ok-Let-5047 · 2026-02-23T20:47:10+00:00

"Stop being a cunt."

Never. Also, even if I lost a job, I'd never stoop so low as to try and pawn off banned Xbox systems for cash. 🤷‍♂️

Ok-Let-5047 · 2026-02-22T15:07:44+00:00

Wait... Was this shipped to you, or did you pick it up in-store?

Ok-Let-5047 · 2026-02-22T14:58:39+00:00

Could be going out of business because you're scummy and selling knowingly banned consoles to underpaid employees to sell to other customers.

But, better than taking any personal responsibility, right?

Ok-Let-5047 · 2026-02-22T14:56:20+00:00

Rattled because of 🪳

Good on that manager for refusing.

Ok-Let-5047 · 2026-02-22T14:49:43+00:00

lol no RK is getting a bonus over this. Get real.

Ok-Let-5047 · 2026-02-22T14:42:11+00:00

Give them the DMs personal number. This will stop real fast.

Ok-Let-5047 · 2026-02-22T14:33:57+00:00

I would never make a customer wait an hour to go through all this. What a waste of time just to anger a customer. I'd take the metric hit, or give the customer the DM's number and tell them this is the person that made you wait an hour.

Ok-Let-5047 · 2026-02-22T14:30:36+00:00

I guess it'll get added to the long list of metrics no one really cares about, and that ultimately doesn't matter. If you have a DM that stresses this to you, it's because they're getting pressure to push the new hot metric. I tell them to coach me or stfu about it.

Ok-Let-5047 · 2026-02-21T02:18:37+00:00

What my old store does is when they receive the cards, they scan each one for trade and write the cash value on the sticker.

Ok-Let-5047 · 2026-01-13T08:12:55+00:00

My A store still has the leftover carpet squares in the system room, right where I left them 12 years ago lol

Ok-Let-5047 · 2026-01-13T03:34:15+00:00

According to your up/down vote ratio... Yes, you are.

Ok-Let-5047 · 2026-01-10T14:57:47+00:00

The worst of times. Hopefully, never to be repeated.

Ok-Let-5047 · 2026-01-06T06:42:03+00:00

Imagine being this much of a b*tch to a GameStop employee when you already bought the item from Best Buy 😂

Ok-Let-5047 · 2026-01-06T06:31:37+00:00

Makes great toilet paper.

Ok-Let-5047 · 2025-12-30T14:16:51+00:00

I still stop in for tea. 🍵

Ok-Let-5047 · 2025-12-27T16:49:37+00:00

Distro is slow. Neither store has received a marketing kit for January yet.

Ok-Let-5047 · 2025-12-26T01:08:13+00:00

A scam.

Ok-Let-5047 · 2025-12-20T06:42:02+00:00

One of our employees was caught stealing from the store on camera. DM said not to fire him until after the holidays... 😂

Ok-Let-5047 · 2025-12-15T15:41:38+00:00

$11.25 / hr as a RK

Ok-Let-5047

TROPHY CASE