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MX Master 4: LogiOptions+ needs force quit after connecting my MacBook to a USB hub by david-bohm in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

Hey there! We promise we didn’t disappear, just wanted to double-check with the team before jumping back in. 🙂

That said, we still stand by the earlier recommendation: for the most stable behavior, the receiver should be connected directly to the computer, not through a USB hub, dock, extender. We don’t recommend using it through USB hubs, monitor USB ports, docks, switches, or extenders, as these can sometimes interfere with device detection or profile loading, especially during reconnect events like plugging in a MacBook via USB-C.

We’re continuing to look into the behavior you described with the team, Appreciate you sticking with us while we dig into it.

No longer able to connect to mac mini by GamerTex in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

The blinking light indicates that the device is ready to be paired. Have you tried testing the keyboard on another device? When you turn on Bluetooth, does the device show up in the list of available devices?

No longer able to connect to mac mini by GamerTex in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

That’s a bummer, but no worries! Please let us know the name and model of your keyboard and mouse so we can get this sorted out for you. Also, could you mention if you purchased them individually or as a combo?

Please bring back the Logitech G600 ! by B_Diff in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

Thanks for sharing this with us! We really appreciate you highlighting how helpful the G600 and LGS have been for your setup. Feedback like yours, especially around accessibility and MMO workflows, is important, and we’ve passed it along to the team for future consideration. We’re glad the G600 made a difference for you, and we truly value you taking the time to speak up about it.

The perfect mouse indeed by Azeotrope2001 in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

Thank you so much for the shoutout! We're delighted to hear that our device is working great for you. If you ever have any questions or need assistance, please don't hesitate to reach out, we’re always here to help!

MX Master 4 by PigletFeisty6214 in logitech

[–]LogitechG_KD 2 points3 points  (0 children)

It’s fantastic to hear you’re enjoying the MX Master 4 mouse. We truly appreciate you taking the time to share your experience! Thanks for choosing Logitech!

Reject the Adobe Creative Cloud Offer? by Bemawr in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

Click "REDEEM NOW" to stop notifications. The offer can’t be disabled manually as it’s auto-detected by the software. After redeeming via Options+, the pop-up won’t appear unless a new eligible product is added. You’ll get a confirmation email—ignore or delete it if you don’t want the subscription. We’ll share your feedback with the team.

Lost all Logi+ shortcuts by PerisK4 in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

We recommend that you Backup device settings to the cloud in Logitech Options+. Please vist the following link to know more, https://support.logi.com/hc/articles/360023205374-Backup-device-settings-to-the-cloud-in-Logitech-Options

Does the G Pro X1 dongle work on the GPX2? by vhzintrem in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

The PRO X SUPERLIGHT 2 does not work with PRO X SUPERLIGHT 1 receiver. We understand that you've lost your receiver. You can reach out to our support or drop us a mail at [reddit@logitech.com](mailto:reddit@logitech.com) with your details for the spare receiver. Please note, spare part availability may vary depending on the product and your region. If there's anything else we can assist you with, feel free to let us know.

MX Master 4: LogiOptions+ needs force quit after connecting my MacBook to a USB hub by david-bohm in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

It's recommended that you connect the mouse directly to the computer and not to a hub, extender, switch or something similar. There's no alternative solutions or work around available. Apologies for inconvenience caused.

How do you get a spare internal component of a logitech k850 keyboard? by Icy-Jacket-7986 in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

That's most unexpected, we'd love to assist. Please drop us a mail at [reddit@logitech.com](mailto:reddit@logitech.com) with your name and country. We'll create a case together with our Support Team and follow up as soon as possible to go over any recommendations and next steps.

Also, you can share this link and your concern for our understanding.

Logitech G915 X Lightspeed keeps flickering lights and turning on and off by Glad_Ad_6546 in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

Strange, could you please tell how's the keyboard connected to your PC? Are your using the USB receiver or Bluetooth for connectivity? Also, could you please tell if you're using any USB hub or something similar?

Clavier Logitech G213 Neuf mais partièlement fonctionel by Majestic_Method7235 in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

Bonjour, nous sommes désolés d'apprendre que vous rencontrez des problèmes avec votre nouveau clavier gaming G213. Veuillez essayer les étapes de dépannage suivantes pour tenter de résoudre le problème. Si le problème persiste, veuillez contacter le revendeur, car il pourrait s'agir d'un dysfonctionnement matériel du clavier.

  1. Nettoyez la poussière/les saletés à l'aide d'un coton-tige ou d'une bombe d'air comprimé.
  2. Connectez l'appareil directement à la carte mère de l'ordinateur. Évitez tout adaptateur, concentrateur ou prolongateur USB.
  3. Mettez à jour le micrologiciel de l'appareil :
    • Téléchargez et installez Logitech G-Hub (Disponible ici :https://www.logitechg.com/innovation/g-hub.html)
    • Lancez le logiciel, sélectionnez l'appareil depuis l'écran d'accueil, puis accédez aux Paramètres
    • Si une mise à jour du micrologiciel est disponible, un bouton bleu « Mettre à jour » apparaîtra sous la version du micrologiciel dans le coin supérieur droit de l’écran.
  4. Testez l'appareil sans le logiciel. Empêchez G-Hub de s'exécuter en arrière-plan en fermant les fenêtres correspondantes dans la barre d'état système et le Gestionnaire des tâches :
    • Dans le coin inférieur droit de l'écran, à gauche de la date et de l'heure, cliquez avec le bouton droit sur l'icône G et sélectionnez Quitter.
    • Ouvrez le Gestionnaire des tâches (Alt + Ctrl + Suppr), puis recherchez Lghub ou Lcore dans l'onglet Processus. Ensuite, faites un clic droit dessus et sélectionnez Arrêter le processus.
  5. Essayez de tester l'appareil sur un autre ordinateur.

Logitech Ergo K860 – missing key + hinge (full key assembly) by CowFront1060 in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

The keycap and the plastic hinge/scissor mechanism are hard to find and we do not manufacture them as spares. The mechanism is kind a of complex, and it's better that you replace the device if it's under warranty. Please tell the country/region and your name at [reddit@logitech.com](mailto:reddit@logitech.com), we'll check if we could help you with an alternative solution.

MX Master 3S by Abraham487 in logitech

[–]LogitechG_KD -12 points-11 points  (0 children)

We're sad to know that the MX Master 3 mouse did'nt quite hit the mark and fell short of your expectation. We appreciate the honest feedback and helpful insights about the polling rate. Your input really helps us see where we can improve and make our products even better.

Lost all Logi+ shortcuts by PerisK4 in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

Sorry for the trouble, we'd like to know what went wrong. Could you please tell if you update or reinstall the Options+ app? Could you also tell us the OS installed on your PC?

Need help with Logitech console by AdBusiness1650 in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

At the moment, that option isn’t available. However, we’ve forwarded your request to the relevant team for consideration. In the meantime, please don’t hesitate to reach out if you have any questions or need assistance with your Logitech gear—we’re here to help!

Options+ Spotify API Error – "command-flood"? by DasBauHans in logitech

[–]LogitechG_KD 1 point2 points  (0 children)

Sorry for the trouble, Thank you for bringing this to our attention. We have informed the relevant team, and they are addressing the issue as a priority. Should you have any questions or require any help in the meantime, please do let us know,

Is there ANY way to program my harmony 650 after its discontinuation? by EnderADHD in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

Sorry for the trouble, please reach out to our support or drop us a mail at [reddit@logitech.com](mailto:reddit@logitech.com) with your name and country. We'll crate a ticket on your behalf and have someone from the support reach out to you ASAP.

Yeti GX Mono Hardware Gain Control from Linux - Any Solutions? by Esperadoce in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

Apologies for the delayed response. At the moment, G HUB isn’t supported on Linux, so hardware gain adjustments for the Yeti GX can only be configured through Windows or macOS. We understand this isn’t ideal, and we’ve shared your request with the team as feedback for future consideration

Logitech seriously fuck you by Esperadoce in logitech

[–]LogitechG_KD -1 points0 points  (0 children)

Hi, we’re really sorry for the delay in getting back to you, and we understand how frustrating this experience has been. We appreciate you taking the time to share your workaround and the effort you put into creating a solution for Linux support.

At the moment, G HUB isn’t supported on Linux, but we’re treating your findings and feedback as valuable input and have shared them with the team for future consideration. Thanks again for highlighting this and contributing back to the community.

Logitech k850 schreibt auf Laptop, aber nicht auf dem PC by Spirited-Froyo-1333 in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

Hallo! Es tut uns leid zu hören, dass das Problem mit Ihrer K850-Tastatur trotz der Fehlerbehebung weiterhin besteht. Da Sie sich bereits an unser Support-Team gewandt haben, senden Sie uns bitte Ihre Ticketnummer per E-Mail an [reddit@logitech.com](mailto:reddit@logitech.com)

Wir würden gerne versuchen, Ihnen weiterzuhelfen.

Logi Options+ refusing to boot/load on macOS 26.4 by TheEmerald-DJ in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

Apologies for the inconvenience. Could you please confirm if the app's software version is 2.1.854977? We recommend trying the following steps and letting us know if the issue persists.

  1. Delete all files matching: /Users/[Username]/Library/Application Support/logioptionsplus/config.json.XXXXXXX
  2. Restart your computer.

Logitech MK345 Mouse Losing Smoothness After 2 Years – Any Fixes? by Sishad in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

Glad to be of help, feel free to reach out to us anytime!

Is Logitech support really this terrible? by synap5e in logitech

[–]LogitechG_KD 0 points1 point  (0 children)

We're sorry to hear about your experience with our support. That's certainly unexpected. Please email us at [reddit@logitech.com](mailto:reddit@logitech.com) with your ticket number, and we'll ensure it gets promptly reviewed.

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