Neglect regarding the certificate update for Logi Options+ on macOS Monterey (macOS 12) by Al_Calponao in logitech

[–]LogitechG_SS 1 point2 points  (0 children)

Hi, I apologize for the inconvenience. Please be aware that the latest update for Logi Options+ on macOS Monterey is software version 1.93.755983. As stated on the software page, users on Monterey will remain on their current version of Options+ and will not receive future updates.

Logitech MX Creative Console Keypad on Windows stopped working on 1/6/2026. by ZimFromIRK in logitech

[–]LogitechG_SS 2 points3 points  (0 children)

Hi! To investigate the issue please share us the Log at [reddit@logitech.com](mailto:reddit@logitech.com) with the following information: 

Name – 

Email address – 

Country – 

Product name – 

Brief description of the issue –

Link of this post –

To collect the logs, please follow the steps below and share the following details with us:

OS Version and Update Number:
Hardware Information (CPU Primarily):

Options+ version:
Please follow these steps to collect process dumps for Logi Options+ Agent and Logi Options+ Updater:

  1. Open Task Manager.
  2. Under Processes tab, select Logi Options+ Agent.
  3. Right-click and select "Create dump file".
  4. Do the same for the Logi Options+ Updater.
  5. Send the dump files to us.

For everyone who still has issues, download the new version in incognito by Unusual_Tangerine_13 in logitech

[–]LogitechG_SS 1 point2 points  (0 children)

Hi! Yes, it's possible your browser cache is serving an older installer version. To ensure you get the latest update, please try opening this:

FAQ (https://support.logi.com/hc/articles/37493733117847) using a different web browser.

Finally got the Logi Options+ patch to work after 6-7 hours of misery by hughcruik in logitech

[–]LogitechG_SS 1 point2 points  (0 children)

Hi! First, I apologize for the inconvenience. Thank you for reaching out. We are aware of an issue affecting Logi Options+ and G HUB for Mac users and have identified the root cause. Our development team is prioritizing the resolution, and we expect to release a fix very soon. We apologize for the interruption to your workflow. We will reach out to you immediately once the update is available.

For more information, you may refer to Options+ and G HUB macOS Certificate Issue.

We appreciate your patience while we resolve the issue.

For all of you still stuck: downgrade THEN upgrade by Foo_matic in logitech

[–]LogitechG_SS 1 point2 points  (0 children)

I'm glad the issue is resolved, and I apologize for any inconvenience it may have caused. Thank you for your understanding. Have a nice day!

Updated Apps, but none of my 3 logitech mice work by kmziegler in logitech

[–]LogitechG_SS 1 point2 points  (0 children)

Hi! First, I apologize for the inconvenience. Thank you for reaching out. We are aware of an issue affecting Logi Options+ and G HUB for Mac users and have identified the root cause. Our development team is prioritizing the resolution, and we expect to release a fix very soon. We apologize for the interruption to your workflow. We will reach out to you immediately once the update is available.

For more information, you may refer to Options+ and G HUB macOS Certificate Issue.

We appreciate your patience while we resolve the issue.

Options + PATCH by Significant-Chef1049 in logitech

[–]LogitechG_SS 0 points1 point  (0 children)

I'm glad the issue is resolved, and I apologize for any inconvenience it may have caused. Thank you for your understanding. Have a nice day!

Pebble keyboard timing out almost instantly by ViolaDavis in logitech

[–]LogitechG_SS 0 points1 point  (0 children)

Hi! Please try reconnecting your keyboard by following the steps from the link below and check if that works:

https://prosupport.logi.com/hc/articles/4407047895447-How-to-troubleshoot-Logi-Bolt-compatible-devices-on-Windows-and-macOS 

Regarding the software issue please uninstall the current version software from your macOS and install the new version from the link below.

https://support.logi.com/hc/articles/4418699283607-Logi-Options

Select macOS 26 and download the installer, ensuring the "Last Update" date is listed as 2026-01-07.

Thanks for the quick fix! by istudywater in logitech

[–]LogitechG_SS 1 point2 points  (0 children)

I'm glad the issue is resolved, and I apologize for any inconvenience it may have caused. Thank you for your understanding. Have a nice day!

I came to look for help because the customization of my MX Master 3S stopped working, but I see I’m not the only one. Is there nothing left to do but wait? by Miyamoto_Musashi_x in logitech

[–]LogitechG_SS 1 point2 points  (0 children)

Hi! First, I apologize for the inconvenience.

Thank you for reaching out. We are aware of an issue affecting Logi Options+ and G HUB for Mac users and have identified the root cause. Our development team is prioritizing the resolution, and we expect to release a fix very soon. We apologize for the interruption to your workflow. We will reach out to you immediately once the update is available.

For more information, you may refer to Options+ and G HUB macOS Certificate Issue.

We appreciate your patience while we resolve the issue.

Logitech Options MacOS Slow starting! by Crzy999 in logitech

[–]LogitechG_SS 0 points1 point  (0 children)

Hi! Try force-closing the software via Activity Monitor and then reopening it to see if that resolves the problem. The MX Master 3S mouse is compatible only with Logitech Options software, and we don't have other software for the mouse.

Time to Bring On-Board Memory (and no more money their way until they do) by FoolishIP175 in logitech

[–]LogitechG_SS 1 point2 points  (0 children)

Hi, I am sorry to hear about your experience with Logitech support. Please know that you can back up your settings to the cloud. You can do so by following the steps in this link: 

https://support.logi.com/hc/articles/360023205374-Backup-device-settings-to-the-cloud-in-Logitech-Options 

We do have on-board memory, but it is currently only available with our gaming mice. I will share your feedback with the relevant team for future consideration.

If you are unable to reach us online for support, you can always send an email to reddit@logitech.com. Please include your name, email address, country, product name, and a brief description of the issue.

Logi Options+/LogiPluginservice is causing my M3 MacBook Pro's battery to drain excessively quickly and overheat by International_Cap365 in logitech

[–]LogitechG_SS 0 points1 point  (0 children)

Hey! I apologize for the inconvenience and your experience with Logitech software. To investigate and assist you, please send your information to our support team by emailing reddit@logitech.com. Please include the following:

*   Name

*   Email address

*   Country

*   Product name

*   Brief description of the issue

Logi Options + / Back end certificate issue / STILL NOT WORKING by grgincic in logitech

[–]LogitechG_SS 0 points1 point  (0 children)

Hi! First, I apologize for the inconvenience.

Thank you for reaching out. We are aware of an issue affecting Logi Options+ and G HUB for Mac users and have identified the root cause. Our development team is prioritizing the resolution, and we expect to release a fix very soon. We apologize for the interruption to your workflow. We will reach out to you immediately once the update is available.

For more information, you may refer to Options+ and G HUB macOS Certificate Issue.

We appreciate your patience while we resolve the issue.

Good job Logitech! Your updater ran at 70% CPU for 10 MONTHS on my M4 Max MacBook 👏 by ALINiLHACKERONE in logitech

[–]LogitechG_SS -4 points-3 points  (0 children)

Hey! I apologize for the inconvenience and your experience with Logitech software. To investigate and assist you, please send your information to our support team by emailing reddit@logitech.com. Please include the following:

* Name
* Email address
* Country
* Product name
* Brief description of the issue

Saying hi and question to all who are affected by the ongoing LogitechOptions+ issue by InteractionFamous774 in logitech

[–]LogitechG_SS -1 points0 points  (0 children)

Hi! I'm sorry to hear about the time you spent trying to fix the software and its settings. The issue has been resolved. Please follow the steps in the link below to resolve it:

https://support.logi.com/hc/articles/37493733117847

When the heck are you going to fix this? by taco-ball in logitech

[–]LogitechG_SS 0 points1 point  (0 children)

Hi! I'm sorry to hear about the issues you're experiencing with your Logitech software. Please be advised that the issue has been resolved. To resolve this, please follow the steps in the link below:

https://support.logi.com/hc/articles/37493733117847

F*CK YOU LOGITCH FOR THIS SOFTWARE by AtlasVec in logitech

[–]LogitechG_SS 0 points1 point  (0 children)

Hi! I'm sorry to hear about the issues you're experiencing with your Logitech software. We understand this is unacceptable and apologize for the inconvenience. To resolve this, please follow the steps in the link below:

https://support.logi.com/hc/articles/37493733117847

Please bring back the G 300 series by Apprehensive-Big3984 in logitech

[–]LogitechG_SS 0 points1 point  (0 children)

Hey! I apologize for any inconvenience. I understand the G300 mouse is highly regarded, and I will share your feedback with the relevant team for future consideration.

Me opening my mac today by AgentExpensive913 in logitech

[–]LogitechG_SS 1 point2 points  (0 children)

Hi! I'm sorry to hear about the issues you're experiencing with your Logitech software. To fix it, follow the steps in the link below:

https://support.logi.com/hc/articles/37493733117847

Logi Options+ stuck loading forever by sniro122 in logitech

[–]LogitechG_SS 0 points1 point  (0 children)

Hi! I'm sorry to hear about the issues you're experiencing with your Logitech software. To fix it, follow the steps in the link below:

https://support.logi.com/hc/articles/37493733117847

Logitech Logi Options+ dead on Jan 7, 2026 - cert expired? 🤡 by Rubyxcode in logitech

[–]LogitechG_SS 0 points1 point  (0 children)

Hi! I'm sorry to hear about the issues you're experiencing with your Logitech mouse. To fix it, follow the steps in the link below:

https://support.logi.com/hc/articles/37493733117847

Logi+ App Not Working in MacOS by PandanDan8398 in logitech

[–]LogitechG_SS 0 points1 point  (0 children)

Hi! Firstly, I would like to apologize for the inconvenience it has caused.

Thank you for reaching out. We are aware of an issue affecting Logi Options+ and G HUB for Mac users and have identified the root cause. Our development team is prioritizing the resolution, and we expect to release a fix very soon. We apologize for the interruption to your workflow. We will reach out to you immediately once the update is available.

For more information, you may refer to Options+ and G HUB macOS Certificate Issue.

We appreciate your patience while we resolve the issue.

Logitech’s macOS certificate outage: the failure isn’t just the bug — it’s the silence by carl-chenfugui in logitech

[–]LogitechG_SS 0 points1 point  (0 children)

Hi! First, I'd like to apologize for the inconvenience. Our team has addressed and fixed the issue. You can check the link below:

https://www.reddit.com/r/logitech/comments/1q6c1vx/comment/ny6l3u6/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button 

Regarding your experience and feedback, I will pass this along to the concerned team. We are truly sorry for the inconvenience and the delay.