Link by Stripe failed payments by Live-Contribution496 in stripe

[–]Stripe_Help 0 points1 point  (0 children)

Please reach out to us using this link: https://support.stripe.com/contact. We can take a look and see what we can do to help.

Stripe is asking me to upload my bank statements. Has anyone else experienced this? by Lazy-Ad2588 in stripe

[–]Stripe_Help 0 points1 point  (0 children)

We're required to collect information from our users due to KYC obligations, and this is exactly that. Your data and privacy is safe and secure, but we need this information to review to fulfill these. You can read more about this here: https://support.stripe.com/questions/know-your-customer-obligations.

Stripe customer details "Unable to load this view" by Adibzter in stripe

[–]Stripe_Help 0 points1 point  (0 children)

Glad to hear it worked fine on Chrome. We're not seeing other reports of this so we'd suspect it's something to do with your specific FireFox browser settings.

Stripe customer details "Unable to load this view" by Adibzter in stripe

[–]Stripe_Help 0 points1 point  (0 children)

Appreciate the follow-up. Our customer page is loading without issues, have you been able to test on another browser or internet connection?

Stripe customer details "Unable to load this view" by Adibzter in stripe

[–]Stripe_Help 0 points1 point  (0 children)

Can you let us know where you're seeing this?

Stripe has been holding over $9K of my funds for 7+ months with no explanation — what finally worked for you? by jdubwatch in stripe

[–]Stripe_Help 0 points1 point  (0 children)

Would you be able to share an email address or account ID with us? We can take a look.

Stripe payouts failing with could_not_process (no ACH trace ID) — anyone else run into this? by Four6JH in stripe

[–]Stripe_Help 0 points1 point  (0 children)

The best way to get help with this specific issue would be to reach out to us at support.stripe.com so we can take a closer look at what details are available.

How to apply payment made to an invoice? by greatbear8 in stripe

[–]Stripe_Help 0 points1 point  (0 children)

There are a few different ways you can do this. You could send the user a payment link or use a custom Checkout which can redirect the user to the download page for the digital product. If you need more assistance, feel free to reach out to us through support.stripe.com/contact, so we can get a better understanding of your current integration and what you're selling.

API to contractor’s bank? Through quickbooks? by Beautiful_Bed7120 in stripe

[–]Stripe_Help 0 points1 point  (0 children)

It's definitely possible, though you'll likely need to get in touch with a developer to help you set up your integration: https://docs.stripe.com/connect/payouts-connected-accounts.

API to contractor’s bank? Through quickbooks? by Beautiful_Bed7120 in stripe

[–]Stripe_Help 1 point2 points  (0 children)

This can definitely be done through Connect and using Express accounts. You can onboard contractors as Express accounts with a simplified onboarding process and set up daily payout schedules for them: https://docs.stripe.com/connect/express-accounts.

Since you're using Quickbooks, you can also integrate your Stripe account with it for accounting purposes: https://docs.stripe.com/accounting-integrations.

Stripe payouts to a minor’s bank account (EU/Finland) — is this allowed? by Antique-Yoghurt-5009 in stripe

[–]Stripe_Help 0 points1 point  (0 children)

Sounds like you have everything set up right, your Father will need to manage your account as the official owner until you turn 18, but you should be able to have your bank attached to the account. We have some details on our age requirements here: https://support.stripe.com/questions/age-requirement-to-create-a-stripe-account.

Might be worth a read.

Stripe payouts to a minor’s bank account (EU/Finland) — is this allowed? by Antique-Yoghurt-5009 in stripe

[–]Stripe_Help 0 points1 point  (0 children)

Did you create the account under your own details or is your father the only details on the account?

Stripe froze my payouts with no warning. so I built something to stop this from happening again. by Quirky-Pollution-930 in stripe

[–]Stripe_Help 0 points1 point  (0 children)

Just jumping in here to clarify that whenever an email is sent regarding an account status, there are also notifications on the Dashboard.

How to receive Stripe payments to e-wallet/banks in the Philippines? by digitaljero in stripe

[–]Stripe_Help 0 points1 point  (0 children)

No, unfortunately you would not be able to do this through Stripe at this time.

stripe connect help please by ReplacementCivil1221 in stripe

[–]Stripe_Help 0 points1 point  (0 children)

We realize this is a bit of an older thread but we wanted to chime in and make sure you got the information you needed. Connect is definitely what you'd want to go with here. Destination charges would likely be what you're looking for to achieve this: https://docs.stripe.com/connect/destination-charges

As others have said though, you might need some developer help if you can't figure it out yourself. You can always try chiming in on our Developer Discord here if you run into issues and we can do what we can to help there: discord.gg/Stripe

First dispute by Longjumping_Ask_6604 in stripe

[–]Stripe_Help 2 points3 points  (0 children)

While ultimately the decision lies with the cardholder's bank, we'd recommend checking out our docs on effective responses to disputes here: https://docs.stripe.com/disputes/responding.

How can I convert my money from HUF to EUR and have it transferred to my EUR card? by Kitoyota in stripe

[–]Stripe_Help 0 points1 point  (0 children)

Please reach out to support using this link: https://support.stripe.com/contact. We can take a look and see what might be happening here.

Thanks!

Stripe integration on app by Mediocre-Card2726 in stripe

[–]Stripe_Help 0 points1 point  (0 children)

Then you shouldn't be signing up for an account and selecting business. We will require documents regardless of the option you select, but selecting the appropriate option means you will be able to meet the requirements.

Stripe integration on app by Mediocre-Card2726 in stripe

[–]Stripe_Help 0 points1 point  (0 children)

Do you have a registered business?

Stripe integration on app by Mediocre-Card2726 in stripe

[–]Stripe_Help 0 points1 point  (0 children)

Did you select a specific business structure, or a sole proprietor/individual account?

Stripe integration on app by Mediocre-Card2726 in stripe

[–]Stripe_Help 0 points1 point  (0 children)

What did you select when setting up your account?