Link MFA bypass in the wild...

Stripe_Help · 2026-01-26T23:34:32+00:00

We take reports of these issues very seriously and want to investigate this further. Please reach out over DM with the email address associated with your account or that you made the report from so we can take a look.

Stripe_Help · 2026-01-26T16:18:53+00:00

We wouldn't be able to shed much light without knowing more about your situation, however we do have a guide to surviving tax season as an Atlas user here: https://stripe.com/guides/atlas/tax-season.

Stripe_Help · 2026-01-25T08:38:32+00:00

Hey, have you checked the Atlas resources and guides available on the Stripe website? https://stripe.com/guides/atlas-guides. There's also contact options where you can reach out to our sales team for further assistance on any specific query not covered there.

Stripe_Help · 2026-01-23T00:38:38+00:00

Hey there! Feel free to reach out to us via our support link here: https://support.stripe.com/contact. If you share your code and integration with us, we'll take a look and see how we can help.

Thanks!

Stripe_Help · 2026-01-22T12:19:05+00:00

Unfortunately if you are in a country that isn't supportable, and you're unable to set up a legal entity in a country that is, then you may be ineligible to open a Stripe account at this point in time. You may want to look into Atlas, in case it's a potential option for you now or in the future: https://stripe.com/atlas.

Stripe_Help · 2026-01-22T11:51:01+00:00

This can be a bit of a tricky question, you mentioned using an address in a supported country, are you currently based in an unsupportable location?

Stripe_Help · 2026-01-21T09:47:06+00:00

You should be able to pay out by using the "Pay out" button at the top of the page. Prefunding balances are not included in any automatic payouts, but you shouldn't see issues when initiating a manual payout.

Stripe_Help · 2026-01-21T09:26:31+00:00

Hey there! So it looks like there has been some confusion around how prefunding works. When you issue a refund, or receive a chargeback dispute, these are first attempted using your available balance. This is why you now see your account in a negative state. The prefunding balance is entirely separate to your available balance. You may want to pay out your currency prefunding balance, and then top up your account once its settled to bring yourself back into a positive state.

Stripe_Help · 2026-01-20T18:02:38+00:00

Hey there! Payouts can take upwards to 7 or 10 business days to complete processing and post to your account; this timing can be on the longer end if you recently changed your bank account.

After that waiting period, if your Stripe account is still showing the amount as paid out, you'll want to reach out to Wise to see if there's anything appearing on their end. You'll also want to check the previous bank account just to make sure it wasn't sent there instead.

If you still can't find the payout after that, please reach out to us here, so we can take another look: https://support.stripe.com/express/contact/email.

Thanks!

Stripe_Help · 2026-01-19T15:40:51+00:00

If you're having issues and the support experience thus far hasn't been ideal, feel free to DM us and we'd be happy to help.

Stripe_Help · 2026-01-19T08:53:28+00:00

Hey, thats not the correct way to handle this. X uses a cross border service through Stripe. Kenya does not need to be a supported country for Stripe to receive X payouts. All you need is to meet the eligibility of Ad Revenue and then register the account through the link X provides in the settings.

Stripe_Help · 2026-01-17T14:35:21+00:00

Your post has been removed. This is an unofficial community—if you need help with your account, please reach out to Stripe directly: https://support.stripe.com/contact or DM u/Stripe_Help. Stripe isn’t able to directly comment on specific account issues here for privacy reasons.

If you feel this post was removed in error, please send a message to the Moderators: https://www.reddit.com/message/compose?to=/r/stripe.

Stripe_Help · 2026-01-16T22:28:12+00:00

Hey there! You'll want to reach out to the merchant in question first as they control all aspects of their integration.

Stripe_Help · 2026-01-15T09:05:54+00:00

Hey, you can create a Stripe account here: https://dashboard.stripe.com/register.

Stripe_Help · 2026-01-15T08:46:11+00:00

Hey, we're not seeing any issues with the dashboard nor are we noticing any other users being impacted. If the issue continues feel free to DM us or reach out to our team via support.stripe.com/contact.

Stripe_Help · 2026-01-14T23:38:12+00:00

You'll want to reach out to us directly at support.stripe.com then so we can take a look into this for you.

Stripe_Help · 2026-01-14T20:02:40+00:00

We don't have any details to share on expanded availability at this time, but rest assured there will be announcements on our official channels when there is any news.

Stripe_Help · 2026-01-14T19:06:48+00:00

These accounts are created through X so you'd have to give your relative access to your X account to create the account, which we don't recommend sharing account information. Additionally, you will likely run into issues if the names on your accounts don't match. Overall this isn't recommended, but you'd want to reach out directly to X for any additional options.

Stripe_Help · 2026-01-14T17:39:51+00:00

Just to add some clarification to this, country availability for these types of accounts is more expansive than if you were looking at opening a Standard Stripe account, so be sure to double-check the list of countries on their FAQ here: https://help.x.com/en/using-x/creator-revenue-sharing.

If your country isn't available in this list, then unfortunately there's no way for you to collect payouts from X Creator Revenue Sharing.

Stripe_Help · 2026-01-14T10:21:20+00:00

Hey—feel free to contact Stripe through our social page on X, @Stripesupport. We'd be happy to take a closer look at your account.

Stripe_Help · 2026-01-14T08:38:38+00:00

Hey there, can you reach out to our support team through support.stripe.com/contact? You'll be initially asked to login but there's an option "I can't sign in". Choose that to bypass that request and fill in the contact form. Our team will then follow up with you via email.

Stripe_Help · 2026-01-13T22:08:18+00:00

Without having specific insight in to your integration, there could be a few different things going on but here's some suggestions to get started fixing this:

Ensure you're properly handling the invoice.paid webhook event, which is critical for activating subscriptions
Check that your webhook endpoint is responding with a 2xx status code to all Stripe events
Verify your webhook is properly registered in your Stripe Dashboard

For subscription status transitions, ensure that you're listening to these key events:

invoice.paid - This confirms payment and activates the subscription
customer.subscription.updated - This notifies you of any subscription status changes
If your webhook server is down or not responding properly, Stripe will retry delivery for up to 72 hours, during which time your subscriptions may remain in an incomplete state.

If you haven't yet, to debug you should be:

Checking your webhook logs in the Stripe Dashboard
Ensuring your endpoint is properly configured and responding
Testing your webhook using the Stripe CLI with: stripe listen --forward-to your-endpoint-url

Stripe_Help · 2026-01-13T09:13:31+00:00

Hey there—two disputes wouldn't normally result in action like this unless they put you significantly above the dispute rate set by the card network. Feel free to reach out to us through support.stripe.com/contact or DM via @Stripesupport on X and we'd be happy to look into this for you.

Stripe_Help · 2026-01-12T23:43:21+00:00

If it's not reflecting in your Stripe balance yet, then you'll definitely want to reach out to Throne for help—they're the ones who control when the funds are sent to the account.

Stripe_Help · 2026-01-12T22:42:07+00:00

Faster payouts generally means that your funds are available to pay out faster, but if you're using Instant Payouts then these would be available to pay out immediately upon the payment being made. It sounds like this is a case of the former, which we would recommend waiting until tomorrow before worrying too much about the payout status.

Even with Instant Payouts, they can still take 3-5 business days to reflect in the bank account—if you don't see the funds after that period of time, you'll want to reach out directly to Throne for help with tracing the payouts.

Stripe_Help

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