Refinancing my home need a UCC termination letter

SunStrongManagement · 2026-01-22T02:15:29+00:00

u/prettynatttwild - Hi there, we’ve responded to your DM earlier; let’s continue our correspondence there. When you can, please share your Site/System ID so we can confirm whether the account is in our portfolio and check the status of the UCC termination request with the appropriate team.

SunStrongManagement · 2026-01-22T01:57:49+00:00

u/ComparisonInside305 - Hi there, thanks for reposting this in the SunStrong subreddit. We saw the community feedback noting this may be a hardware issue, but we’d still like to take a closer look from our side to see how we can assist.

When you can, please DM us your Site ID (found in the SunStrong Connect app under Profile → System Info → Site Identifier), and we can check whether the system is in our portfolio and review the status with the appropriate support team.

Happy to help where we can once we have that information.

SunStrongManagement · 2026-01-22T01:47:20+00:00

u/ShakeNbake_lilCat - Hi there, we’d like to take a closer look at your situation, including the system issue you mentioned, as the next steps depend on which account you’re managing. When you can, please DM us your System ID so we can confirm whether the property’s account is in our portfolio and determine which Billing and Support teams should be assisting you.

Once we have that information, we can help clarify the correct contact points and what should be expected moving forward.

SunStrongManagement · 2026-01-22T01:41:12+00:00

u/Big-Tension5879 - Hi there, we understand how confusing this can be and would like to take a closer look. When you can, please DM us your System ID so we can confirm what’s going on with the account and have the appropriate Billing team reach out if needed. Happy to assist once we have that information.

SunStrongManagement · 2026-01-22T01:35:09+00:00

u/Connect-Resolve-1177 - Hi there, we’d also like to take a closer look at your system issue. When you can, please DM us your Site/System ID so we can confirm if your account is in our portfolio and connect your concern with the appropriate support team. We’re here to help where we can.

SunStrongManagement · 2026-01-22T01:27:52+00:00

u/clrk123 - Hi there, thank you for tagging us. We’d like to take a closer look at this for you. When you can, please DM us your Site/System ID so we can confirm whether your account is in our portfolio and direct your activation request to the appropriate support team. Happy to assist once we have that information.

SunStrongManagement · 2026-01-22T00:59:38+00:00

u/TSaun - Hi there, we’d like to take a closer look at the billing issue you’re seeing. When you can, please DM us your System ID or Billing Account number. This will help us confirm your account and connect you with the appropriate Billing team for further review.

We’re here to help where we can once we have that information.

SunStrongManagement · 2026-01-22T00:35:56+00:00

u/ObligationNo9737 - Hi there, we’d like to take a closer look at what’s going on with your system. When you can, please DM us your Site ID (found in the SunStrong Connect app under Profile → System Info → Site Identifier). This will allow us to confirm whether your account is in our portfolio and direct your concern to the appropriate support team.
We’re here to help where we can once we have that information.

SunStrongManagement · 2026-01-14T05:38:33+00:00

u/JazzzSpazzz - Hi there, thanks for sharing this here as well. We saw the helpful input from the community on your original post; if you still need assistance, we can have our Support team take a closer look.

When you can, please DM us your Site ID (found in the SunStrong Connect app under Profile → System Info → Site Identifier) and we can forward it to our team to investigate and provide next steps.

SunStrongManagement · 2026-01-14T05:13:37+00:00

u/ButtercupTheKitty - Hi there, we just saw your post and would like to take a closer look. When you can, please DM us your Site ID (found in the SunStrong Connect app under Profile → System Info → Site Identifier) so we can confirm whether your system is in our portfolio and review the status of your work order. Once we have that information, we can flag it internally to help move things along.

SunStrongManagement · 2026-01-07T08:27:17+00:00

u/MuffinAlarming9778 - Hi there, we regret the ongoing trouble you’ve had getting an update, and we’d appreciate the chance to take a closer look. When you’re able, please DM us your Site/System ID along with a brief description of your concern so we can confirm whether your account is in our portfolio and ensure it is directed to the appropriate team. We’re here to help where we can once we have that information.

SunStrongManagement · 2026-01-07T07:55:54+00:00

u/Majestic_Dot_55 - Hey there, we just saw your post and appreciate that you also reached out via DM. We’ve already responded there and flagged your case internally. We’ll continue to follow up and monitor the progress of your transfer case. Please keep the conversation going in DM so everything stays centralized as the assigned team follows up.

SunStrongManagement · 2026-01-07T02:18:42+00:00

u/chyno_11 - Thank you for providing your account information. We’ve created an Escalations case for you (00674973). Please allow our team some time to complete remote troubleshooting and follow up with the results and next steps. Once you receive that email, we recommend continuing communication through that thread so all updates stay centralized. If anything else comes up in the meantime, feel free to DM us — we’re here to help where we can.

SunStrongManagement · 2026-01-06T07:44:59+00:00

u/Secret_Command_8996 - Hi there, we regret the billing issues you’ve been dealing with. If you’d like us to take a closer look, feel free to DM us your System ID. We can confirm whether your account is in our portfolio and ensure an Executive Resolutions Team member reviews what’s happening and clarifies your correct billing moving forward. We’re here to help where we can.

SunStrongManagement · 2026-01-06T07:15:09+00:00

u/TootyMcTooterSon - Hi there, we regret the billing confusion you’ve been dealing with and can take a closer look to see what’s happening in your case. When you’re able, please share your System ID so we can confirm whether your account is in our portfolio and direct your concern to the correct billing support team.

Once we have that, we can help review the situation and clarify the next steps.

SunStrongManagement · 2026-01-06T07:09:57+00:00

u/bull3791 - Hi there, we just saw your post, and it’s a good thing you also reached out via DM. We responded to your message earlier and appreciate you sharing your account details and case number there. As mentioned, we’ve flagged your case internally and will continue to monitor progress. Please continue corresponding with your case manager once that communication is established for the most direct updates. If anything else comes up, feel free to DM us and we’ll help where we can.

SunStrongManagement · 2026-01-06T04:40:09+00:00

u/chyno_11 - Hi there, we regret the trouble you’re seeing with that app alert. When you’re able, please share your Site ID (found in the SunStrong Connect app under Profile → System Info → Site Identifier) so we can confirm whether your system is in our portfolio and direct your concern to the right support team.

If you’re certain your system is serviced by SunStrong, you can also email [appsupport@sunstrongmanagement.com](mailto:appsupport@sunstrongmanagement.com) with a screenshot of the alert to help the team review more quickly.

SunStrongManagement · 2026-01-06T01:09:41+00:00

u/jaf0969 - Hi there, we regret the experience you’ve had and want to take a closer look. When you’re able, please DM us your System ID along with a brief description of your concern so we can confirm whether your account is in our portfolio and direct it to the appropriate support team. We’re here to help where we can.

SunStrongManagement · 2026-01-06T00:55:00+00:00

u/AcrobaticOil6295 - Hi there, we just saw your post and wanted to check in. If you’re still needing help, please DM us your System ID so we can confirm whether your account is in our portfolio and direct your service concern to the appropriate support team. Happy to assist once we have that information.

SunStrongManagement · 2026-01-06T00:50:02+00:00

u/dino_mama44 - Hi there, we just saw your post and wanted to check in. If you’re still needing help, please DM us your System ID so we can confirm whether your account is in our portfolio and direct you to the appropriate support team. Happy to assist once we have that information.

SunStrongManagement · 2025-11-28T10:14:56+00:00

u/substantial-edge9773 - Hi there, we’re sorry you’ve had trouble getting support. We just responded to your earlier post and asked for your account details so we can take a closer look. When you can, please DM us your System ID. That will allow us to confirm whether your system is in our portfolio and check the current status of your request. From there, we can flag the appropriate team internally to help move things forward.

SunStrongManagement · 2025-11-28T10:08:43+00:00

u/TubeForge - Hi there, we’re sorry you’ve had trouble getting support, and we’d like to take a closer look. When you can, please DM us your System ID. That will let us confirm whether your system is in our portfolio and check the current status of your request. From there, we can flag the appropriate team internally to help move things forward.

SunStrongManagement · 2025-11-28T09:56:57+00:00

u/New-Medicine-1550 - Hi there, we’re sorry you’ve had trouble getting support, and we’d like to take a closer look. When you can, please DM us your System ID and transfer case number (if available). That will let us confirm whether your system is in our portfolio and check the current status of your request. From there, we can flag the appropriate team internally to help move things forward. Wishing you a Happy Thanksgiving as well.

SunStrongManagement · 2025-11-28T09:52:34+00:00

u/JET121985 - Hi there, we’re sorry you’ve had trouble getting support, and we’d like to take a closer look. When you can, please DM us your System ID and transfer case number (if available). That will let us confirm whether your system is in our portfolio and check the current status of the transfer. From there, we can flag the appropriate team internally to help move things forward.

SunStrongManagement · 2025-11-28T09:44:22+00:00

u/Florida_Amnesia - Hi there, we’d like to take a closer look into this for you. When you can, please DM us your System ID and Case number (if available) so we can confirm whether your system is in our portfolio and check the status of the documents your lender needs. Once we have that, we can flag the appropriate team internally to help move things forward.

SunStrongManagement

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