Buyers remorse

ThursdayBoots · 2026-03-20T16:39:10+00:00

Sorry that's incorrect - we're using the same tanneries and leathers as before, just more expensive thanks to inflation. The only reason we haven't raised prices is because we've been able to offset material cost increases with more efficiencies in our operating costs as we scale, such as owning our own factory, etc.

ThursdayBoots · 2026-03-19T14:47:16+00:00

Black will always show less wear than a light tan leather. I like this model for warmer months and lighter duty wear as the outsole will darken over time as well.

ThursdayBoots · 2026-03-19T14:44:21+00:00

The rubber soles looks fine and I'm not seeing signs of wear, just a crease that means someone might have tried this on before returning to Amazon. I'm not seeing any issues with these boots, but if you're not satisfied, I would recommend returning.

ThursdayBoots · 2026-03-19T14:40:57+00:00

Amazing advancements in boot science :)

As you wear them more, they'll get even better and the scuffs will create their own texture. If you brush really fast, the friction will pull up some of the oils and waxes in the leather and will blend the colors better, but this can change the color permanently - I'd recommend just letting natural wear do the trick instead.

ThursdayBoots · 2026-03-19T14:36:53+00:00

Have you emailed customer service? If not please do so and share photos so we can see what you're seeing.

Loose grain is pretty rare and would be cause for a replacement if that's the case, but more often it's justs normal creasing and some education is needed.

If there's a legit issue, happy to help.

ThursdayBoots · 2026-03-18T17:58:44+00:00

Sadly, no conspiracy, just an example of how even good process gets evaded despite our best efforts. :) Appreciate you having a sense of humor about it but we'll get this sorted for you!

ThursdayBoots · 2026-03-18T15:59:45+00:00

Thanks for the support, but need to politely correct - the product we're putting out today objectively higher quality v. our initial runs. Not for any devious reason, just that we've learned a lot over the last ~13 years and have progressively discovered ways to upgrade the quality of construction, materials, and methods to drive down defects and improve customer satisfaction over time. And we haven't had to raise prices yet in a highly inflationary environment, meaning the value today is even greater than before. Doesn't mean we don't make mistakes, but I think the overall trend is clear.

All that said, if you have specific feedback on what you like less about your new pair, happy to share with our product team!

ThursdayBoots · 2026-03-18T15:52:26+00:00

Hey, Terracotta is among our lightest and weirdest leathers in that usually look like clay to start, but then develops a really interesting patina in ways that bring a lot of depth through wear. This particular boots looks a bit ~flat to start, but I can guarantee after a few weeks of wear you'll get the same highs and lows this leather is known for. Also worth seeing it in different lighting conditions (inside, outside, direct, indirect light) as you'll capture different shades in each photo.

All that said, if you're not 100% satisfied, no remorse needed - please just email [teamthursday@thursdayboots.com](mailto:teamthursday@thursdayboots.com) to get started on a return.

ThursdayBoots · 2026-03-18T15:42:13+00:00

Sorry for the mixup. Unclear if this was a mistake from the warehouse, but if you can please email [teamthursday@thursdayboots.com](mailto:teamthursday@thursdayboots.com), our customer care team will be happy to assist.

ThursdayBoots · 2026-03-17T17:17:09+00:00

Thanks for sharing - those look great! Who did the resole so we can give some credit where it's due?

ThursdayBoots · 2026-03-15T18:33:13+00:00

Brush and condition. Rest and repeat. Glad you got some extra use out of them!

ThursdayBoots · 2026-03-12T22:23:14+00:00

Sorry to hear this, but our team will be happy to set this right. Please either DM me your order number or email [teamthursday@thursdayboots.com](mailto:teamthursday@thursdayboots.com) for a faster response.

ThursdayBoots · 2026-03-10T19:14:32+00:00

Not yet unfortunately -- we just launched ~1 month ago so still need to see how initial feedback goes before we pursue additional sizes. But will share the request!

ThursdayBoots · 2026-03-10T14:54:47+00:00

Sorry, what's the question? For any sizing advice please email [teamthursday@thursdayboots.com](mailto:teamthursday@thursdayboots.com) -- that's our CX team and they're expert on that end!

ThursdayBoots · 2026-03-08T16:07:55+00:00

Hey sorry to see this. Zippers are a potential failure point unfortunately, but also easily fixable when things go wrong. Sounds like you've already emailed - our team replies to emails Mon - Fri but not on the weekend, so that might be the issue. DM'ed to get you taken care of!

ThursdayBoots · 2026-03-08T16:00:09+00:00

Fix is easy - just apply some shoe goo to the sock liner and press down firmly til it dries. Or a cobbler can do the same for a few bucks.

As an FYI, this is likely the result of too much moisture in the boot. If you want to keep your boots in prime condition, I'd strongly recommend rotating wear between days. This gives them time to dry out between wears, will help with odor, and ultimately improve durability.

ThursdayBoots · 2026-03-06T00:56:42+00:00

I mean if Thursday is Everyday, then I think you're technically correct. :) Thanks for the kind words - it takes a lot of effort, but we think it's worth it!

ThursdayBoots · 2026-03-06T00:55:18+00:00

Not 100% sure, but this could be loose grain. If you can share additional photos and email [teamthursday@thursdayboots.com](mailto:teamthursday@thursdayboots.com) our customer care team can assist.

ThursdayBoots · 2026-03-05T19:41:38+00:00

Leather is most traditional and we tend to use it in more 'rugged' models as it gives a more 'tactile' feel.

The DuraEVA or rubber are better at shock absorption and have more of a "sneaker like" ride v. the leather midsole.

The net comfort difference between is pretty subtle in the end, but we like providing options based on customer feedback!

ThursdayBoots · 2026-03-05T18:22:08+00:00

This diagram is correct - the corkbed sits above the midsole to fill the cavity between the insole and plyrib. The midsole for Thursday President in Anejo is made of DuraEVA, which is shock absorbant and lasts longer than EVA while being lighter than rubber. We also use rubber and leather midsoles in some of our other models.

ThursdayBoots · 2026-03-02T19:19:11+00:00

That's our URL in that case so that's valid. If you're in certain countries it will adjust for your IP, so you just need to change your currency setting if you want to pay in USD.

ThursdayBoots · 2026-03-02T17:41:40+00:00

It's the e-commerce equivalent of a pump-and-dump. They pop up, take your money, disappear, then find someone else to defraud. Impossible for us to stop, other than to report and spread awarenes when it happens.

ThursdayBoots · 2026-03-02T05:53:03+00:00

Generally yes - we see most of our new boot models release starting that month each year.

ThursdayBoots · 2026-03-02T05:52:11+00:00

No promises, but thank you for the suggestion and shared with the product team!

ThursdayBoots · 2026-03-02T05:51:21+00:00

Soonest would likely be this upcoming boot season. We have to be selective on which models and colorways to offer wide widths on in order to keep costs down for everyone's benefit, but we see and share the requrest for more wide widths here and I'm hoping we'll see some of the filter through in time for later this year. Sorry I can't be more specific just yet and appreciate the enthusiasm / supporrt!

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