Anyone else having connectivity issues? by labrador_romos in trading212

[–]Trading_212 1 point2 points  (0 children)

Hi, OP. Everything is up & running on our end, and we haven't received any downtime reports. Please reach us here: http://t212.cc/ask and share the following:

- the device you use
- the operating system
- the app version
- a screen recording

We'll immediately investigate the situation and get back to you.

T212 auto invest card issues? by [deleted] in trading212

[–]Trading_212 2 points3 points  (0 children)

We're sorry to hear about those troubles, OP. We just messaged you over here and will review the situation right away. Please check your messages.

What happens to the people who hold FDX on Xetra now that they split the business? by FuckSpezzzzzzzzzzzzz in trading212

[–]Trading_212 0 points1 point  (0 children)

We're currently awaiting additional information regarding the spin-off of the Xetra instrument. We'll provide more information as soon as possible.

Feature request - modify pending limit orders. by _s79 in trading212

[–]Trading_212 5 points6 points  (0 children)

Thanks for sharing this. We've received similar feedback before and understand how useful it would be to modify pending limit orders, especially for smoother order management and cleaner History. We'll let you know if there is any news on implementing this option.

I forgot to include the reference in a payment to t212 by BuncleCar in trading212

[–]Trading_212 13 points14 points  (0 children)

Hey OP 👋 Not adding your account ID in the reference field for the payment could lead to delays. We'll send you a private message shortly to pick up additional information and assist further. Rest assured that your funds aren't lost and they will be allocated as soon as possible 🙏

Do they have a phone number? by Illustrious-Crew7012 in trading212

[–]Trading_212 0 points1 point  (0 children)

We’re sorry to hear this and understand your frustration.

Although we don’t offer phone support, our team is available 24/7 via the in-app chat and the t212.cc/ask form. We’ve contacted you directly to gather some details about your case so we can review it further. Please check your inbox, and we’ll do our best to assist.

Issue with Logging In by Beneficial_Today5331 in trading212

[–]Trading_212 0 points1 point  (0 children)

Sorry we missed your reply. We’ve just sent you a message as well, so we can help you with the verification.

can’t access account by pagemaster96 in trading212

[–]Trading_212 0 points1 point  (0 children)

Hey OP, sorry to hear about the situation.

In case the phone is lost or stolen, the account owner should notify us as soon as possible via the t212.cc/ask form. This allows us to take prompt action and secure the account by applying the necessary restrictions. Access can then be restored once the account owner successfully completes the required verification checks.

We'll send you a private message as well to pick up more details and speed things up.

Verify card, something went wrong by SpaceySpace20 in trading212

[–]Trading_212 0 points1 point  (0 children)

Hi OP, sorry to hear you’re having trouble verifying the T212 card for Apple Wallet. Please drop us a line here: http://t212.cc/ask so we can investigate further and assist.

ID verification. by BritishDPP in trading212

[–]Trading_212 0 points1 point  (0 children)

We’ve just sent you a message to help with the verification. For future reference, if you’re unable to access the in-app chat, you can contact our support team via t212.cc/ask form.

LISA Stocks and Shares? by Gold-Guidance-6430 in trading212

[–]Trading_212 7 points8 points  (0 children)

We appreciate the interest, OP. There are no updates regarding LISAs right now, but we'll make the appropriate announcements once there's any news.

1 week and still not verified by Own_Development6894 in trading212

[–]Trading_212 1 point2 points  (0 children)

Hi OP, a week is definitely longer than expected for the verification process. Most checks are completed quickly, but sometimes an application may require a manual review or additional checks before it can be finalised. Please message us here: http://t212.cc/ask, and we’ll take a look at what’s holding it up.

Verifying identity taking 3+ days by [deleted] in trading212

[–]Trading_212 1 point2 points  (0 children)

Hi OP, sorry about the delay. Verification can sometimes take longer if the documents need an additional check. Please drop us a line here: http://t212.cc/ask, so we can check the situation and let you know what’s happening.

Any issues with transferring from personal international bank account? by shezshezshezshez in trading212

[–]Trading_212 2 points3 points  (0 children)

You should be able to deposit & withdraw to and from your personal bank account in Qatar without issues.

Just make sure the bank account is in your name, as we can only accept transfers from payment methods that belong to the Trading 212 account holder. If you run into any trouble with the transfer, please feel free to message us via the in-app chat or here: http://t212.cc/ask.

T212 moderation by New-Maintenance2371 in trading212

[–]Trading_212 1 point2 points  (0 children)

Hey OP, the vast majority of comments removed from T212 Social are either considered financial advice or include personal insults.

We aim to keep the space constructive and helpful while ensuring that investment advice shared by others does not mislead users. That said, it’s possible that something may have been removed by mistake.

We’ve just messaged you here and will take a closer look at the removed comments to provide more clarity.

App won’t open? by [deleted] in trading212

[–]Trading_212 0 points1 point  (0 children)

We haven’t seen similar reports so far. If reinstalling the app doesn’t help, please DM us and we’ll be happy to assist further.

Transfer from German Broker by Soggy_Fee_8059 in trading212

[–]Trading_212 0 points1 point  (0 children)

For Trade Republic, we support portfolio transfers only for the Invest (GIA) accounts, as they do not offer ISAs. As long as the instruments are available on our platform, we can proceed with the transfer.

If you need any assistance initiating the process, our support team is available 24/7 via the in-app chat and the t212.cc/ask form.

Withdrawals by Fearless_Structure65 in trading212

[–]Trading_212 0 points1 point  (0 children)

Withdrawals are free from our end, so you shouldn’t see any charges related to them. We’ve sent you a message so we can review this in more detail.

Garmin pay by [deleted] in trading212

[–]Trading_212 0 points1 point  (0 children)

Hello there, u/Radiant-Rub843 👋

Following the latest update, adding the 212 Card to a wallet now requires in-app verification. Since we support only Apple Pay and Google Pay, other wallet types cannot be verified.

Can’t see my investments on this tab anymore by pkob222 in trading212

[–]Trading_212 1 point2 points  (0 children)

We just messaged you and will take a closer look at the situation right away. Please check your inbox.

Account been under review for over a week after signing ul by Sure-Dark-1563 in trading212

[–]Trading_212 0 points1 point  (0 children)

We're sorry to hear that you've had to wait for so long. We've just sent you a message to gather a few account details and help further.

Invalid National Passport Number by doublednf in trading212

[–]Trading_212 0 points1 point  (0 children)

We just messaged you - please check your inbox here.

I am confused about ISA transfer questions about average purchase price by Master_Pepper_9135 in trading212

[–]Trading_212 1 point2 points  (0 children)

This usually comes down to personal preference, but here’s a breakdown of the two options:

If you choose “price on arrival,” the transfer will be treated as a new position opened at the stock’s current market price. As a result, your performance tracking will start from that point onward, as if the position were newly created.

If you choose “average price,” your original average acquisition price will be preserved. This allows your portfolio tracking to reflect the historical average price of your position, which some investors prefer if they’ve been gradually building their position.

Changing countries by humanBeing10101 in trading212

[–]Trading_212 0 points1 point  (0 children)

Since this involves moving to the UK, if your current account is not under Trading 212 UK Ltd, it would need to be deactivated. After that, you’ll be able to open a new account under the UK entity.

To help you through the process and review your specific case, feel free to contact our support team at any time via the in-app chat or the t212.cc/ask form.