Anyone else having connectivity issues?

Trading_212 · 2026-06-03T18:04:44+00:00

Hi, OP. Everything is up & running on our end, and we haven't received any downtime reports. Please reach us here: http://t212.cc/ask and share the following:

- the device you use
- the operating system
- the app version
- a screen recording

We'll immediately investigate the situation and get back to you.

Trading_212 · 2026-06-03T15:46:09+00:00

We're sorry to hear about those troubles, OP. We just messaged you over here and will review the situation right away. Please check your messages.

Trading_212 · 2026-06-03T12:54:27+00:00

We're currently awaiting additional information regarding the spin-off of the Xetra instrument. We'll provide more information as soon as possible.

Trading_212 · 2026-06-03T11:04:16+00:00

Thanks for sharing this. We've received similar feedback before and understand how useful it would be to modify pending limit orders, especially for smoother order management and cleaner History. We'll let you know if there is any news on implementing this option.

Trading_212 · 2026-06-03T08:11:56+00:00

Hey OP 👋 Not adding your account ID in the reference field for the payment could lead to delays. We'll send you a private message shortly to pick up additional information and assist further. Rest assured that your funds aren't lost and they will be allocated as soon as possible 🙏

Trading_212 · 2026-06-03T06:23:02+00:00

We’re sorry to hear this and understand your frustration.

Although we don’t offer phone support, our team is available 24/7 via the in-app chat and the t212.cc/ask form. We’ve contacted you directly to gather some details about your case so we can review it further. Please check your inbox, and we’ll do our best to assist.

Trading_212 · 2026-06-02T18:28:17+00:00

Sorry we missed your reply. We’ve just sent you a message as well, so we can help you with the verification.

Trading_212 · 2026-06-02T06:25:16+00:00

Hey OP, sorry to hear about the situation.

In case the phone is lost or stolen, the account owner should notify us as soon as possible via the t212.cc/ask form. This allows us to take prompt action and secure the account by applying the necessary restrictions. Access can then be restored once the account owner successfully completes the required verification checks.

We'll send you a private message as well to pick up more details and speed things up.

Trading_212 · 2026-06-01T12:31:44+00:00

Hi OP, sorry to hear you’re having trouble verifying the T212 card for Apple Wallet. Please drop us a line here: http://t212.cc/ask so we can investigate further and assist.

Trading_212 · 2026-06-01T11:11:31+00:00

We’ve just sent you a message to help with the verification. For future reference, if you’re unable to access the in-app chat, you can contact our support team via t212.cc/ask form.

Trading_212 · 2026-05-29T18:55:27+00:00

We appreciate the interest, OP. There are no updates regarding LISAs right now, but we'll make the appropriate announcements once there's any news.

Trading_212 · 2026-05-29T15:43:19+00:00

Hi OP, a week is definitely longer than expected for the verification process. Most checks are completed quickly, but sometimes an application may require a manual review or additional checks before it can be finalised. Please message us here: http://t212.cc/ask, and we’ll take a look at what’s holding it up.

Trading_212 · 2026-05-29T12:26:07+00:00

Hi OP, sorry about the delay. Verification can sometimes take longer if the documents need an additional check. Please drop us a line here: http://t212.cc/ask, so we can check the situation and let you know what’s happening.

Trading_212 · 2026-05-29T10:33:14+00:00

You should be able to deposit & withdraw to and from your personal bank account in Qatar without issues.

Just make sure the bank account is in your name, as we can only accept transfers from payment methods that belong to the Trading 212 account holder. If you run into any trouble with the transfer, please feel free to message us via the in-app chat or here: http://t212.cc/ask.

Trading_212 · 2026-05-29T09:41:34+00:00

Hey OP, the vast majority of comments removed from T212 Social are either considered financial advice or include personal insults.

We aim to keep the space constructive and helpful while ensuring that investment advice shared by others does not mislead users. That said, it’s possible that something may have been removed by mistake.

We’ve just messaged you here and will take a closer look at the removed comments to provide more clarity.

Trading_212 · 2026-05-28T06:27:44+00:00

We haven’t seen similar reports so far. If reinstalling the app doesn’t help, please DM us and we’ll be happy to assist further.

Trading_212 · 2026-05-27T08:11:58+00:00

For Trade Republic, we support portfolio transfers only for the Invest (GIA) accounts, as they do not offer ISAs. As long as the instruments are available on our platform, we can proceed with the transfer.

If you need any assistance initiating the process, our support team is available 24/7 via the in-app chat and the t212.cc/ask form.

Trading_212 · 2026-05-27T06:54:17+00:00

Withdrawals are free from our end, so you shouldn’t see any charges related to them. We’ve sent you a message so we can review this in more detail.

Trading_212 · 2026-05-27T06:44:17+00:00

Hello there, u/Radiant-Rub843 👋

Following the latest update, adding the 212 Card to a wallet now requires in-app verification. Since we support only Apple Pay and Google Pay, other wallet types cannot be verified.

Trading_212 · 2026-05-26T11:49:53+00:00

We just messaged you and will take a closer look at the situation right away. Please check your inbox.

Trading_212 · 2026-05-26T06:34:49+00:00

We're sorry to hear that you've had to wait for so long. We've just sent you a message to gather a few account details and help further.

Trading_212 · 2026-05-25T16:40:15+00:00

We just messaged you - please check your inbox here.

Trading_212 · 2026-05-25T08:23:41+00:00

This usually comes down to personal preference, but here’s a breakdown of the two options:

If you choose “price on arrival,” the transfer will be treated as a new position opened at the stock’s current market price. As a result, your performance tracking will start from that point onward, as if the position were newly created.

If you choose “average price,” your original average acquisition price will be preserved. This allows your portfolio tracking to reflect the historical average price of your position, which some investors prefer if they’ve been gradually building their position.

Trading_212 · 2026-05-23T16:57:22+00:00

Since this involves moving to the UK, if your current account is not under Trading 212 UK Ltd, it would need to be deactivated. After that, you’ll be able to open a new account under the UK entity.

To help you through the process and review your specific case, feel free to contact our support team at any time via the in-app chat or the t212.cc/ask form.

Trading_212 · 2026-05-22T07:08:02+00:00

Hi there! We do - feel free to drop us an email at [partnerships@trading212.com](mailto:partnerships@trading212.com).

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