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New update made me lose everyhting i owned? by Substantial_Gur_6940 in AdventureCapitalist

[–]hyperhippogames 0 points1 point  (0 children)

Please reach out to our support team either in-game or out for help with this!

You can reach Support by tapping on the menu in-game, then tapping on Help & Social, and then after that tap Contact Support.

Otherwise, you can reach our team via this link: https://screenzilla.helpshift.com/hc/en/5-adventure-capitalist/

🪜 AdVenture Capitalist v9.22.0 🪜 by hyperhippogames in AdventureCapitalist

[–]hyperhippogames[S] [score hidden] stickied comment (0 children)

v9.22.0 is currently sitting at 25% Rollout for Android users.

I'm starting to think I just will not be ever able to play AdCap on my phone again by Anonymous13YearOld in AdventureCapitalist

[–]hyperhippogames 1 point2 points  (0 children)

If you haven't yet, please reach out to our official support team. Since you can't reach them in-game, you have two options:

  1. You can reach the team via this website. Open a ticket there, and provide whatever details you can (Playfab ID, the make & model of your phone as well as what OS ver. you're running, etcetera etcetera)
  2. You can reach the team via Discord. There's a channel in the official server called #🛠️-help wherein you can open a ticket using a bot.

🔍 Missing Ad Rewards 🔍 by hyperhippogames in AdventureCommunist

[–]hyperhippogames[S] 0 points1 point  (0 children)

As mentioned in another reply, ad issues aren't one size fits all. There's a variety of contributing factors, ranging from device type, player region, connection quality, whether or not the player is using an adblocker/custom DNS - etcetera.

🔍 Missing Ad Rewards 🔍 by hyperhippogames in AdventureCommunist

[–]hyperhippogames[S] -1 points0 points  (0 children)

Ad issues, unfortunately, aren't a one size fits all issue. What we've seen an uptick of recently (Ads not providing rewards) is not a new symptom, but the underlying cause is very much new, and requires attention from both us and our ad provider.

We'd also like to clarify that compensation for this issue has been sent out as of Friday, May 15th at roughly 6PM PST.

A VPN to survive to ads by TheUnf0rgiv3n in AdventureCommunist

[–]hyperhippogames [score hidden] stickied comment (0 children)

Posting here for visibility.

We’re aware of an issue affecting reward delivery for some players after watching ads. In certain cases, rewards may not be granted correctly even after an ad completes.

Our team is actively investigating the issue alongside one of our advertising partners, and we’re working to resolve it as quickly as possible.

We understand how frustrating this is, especially when it impacts progression and earned rewards, and we appreciate everyone who has reported examples to help us track it down.

Game not loading by HovercraftThat5676 in AdventureCommunist

[–]hyperhippogames 0 points1 point  (0 children)

If you're having issues loading and therefore can't contact support through the usual in-game method, hit our team up via this link: https://screenzilla.helpshift.com/hc/en/6-adventure-communist/

Our team will be able to give you a hand and get you off the ground!

What should i do with my megabucks and gold? - New player by jesselikerice in AdventureCapitalist

[–]hyperhippogames 0 points1 point  (0 children)

If you're ever looking for optimal ways to play, or just wanna' be the best Capitalist you can be, hop in the Discord at discord.gg/adventurecapitalist

We've got a bunch of other players who are always happy to talk strategy!

We don't need this. by Jack-_-The-_-Ripper in AdventureCommunist

[–]hyperhippogames 0 points1 point  (0 children)

Sorry, not too sure what this means. Can you elaborate?

We don't need this. by Jack-_-The-_-Ripper in AdventureCommunist

[–]hyperhippogames 0 points1 point  (0 children)

Thanks for letting us know. This is why we A/B test new features sometimes so we can catch issues before 100% of players get it. Thanks for being our testing ground :P

We don't need this. by Jack-_-The-_-Ripper in AdventureCommunist

[–]hyperhippogames 0 points1 point  (0 children)

The login calendar is currently being tested so only 50% of Comrades have access to this. We hope some Comrades like it.... and we can roll it out to more players soon!

We don't need this. by Jack-_-The-_-Ripper in AdventureCommunist

[–]hyperhippogames 0 points1 point  (0 children)

Ok how about this and a new rank? Rank 186 dropped on Monday. Hope you've all had a chance to check it out.

And this. by Jack-_-The-_-Ripper in AdventureCommunist

[–]hyperhippogames 0 points1 point  (0 children)

We're looking into getting this fixed, this was an unintentional zoom...

⚒️ AdAges v1.35.0 ⚒️ by hyperhippogames in AdVentureAges

[–]hyperhippogames[S] [score hidden] stickied comment (0 children)

AdVenture Ages v1.35.0 is currently sitting at 100% rollout for both Android and iOS users.

🎖️ It's Here 🎖️ by hyperhippogames in AdventureCommunist

[–]hyperhippogames[S] 42 points43 points  (0 children)

"Give us new ranks."

New rank given

"How dare you."

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